Reviews (1,785)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

July 8, 2024

Best ever customer service

My Store
United Kingdom
About 4 hours using the app
February 1, 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 months using the app
Shopify replied February 19, 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

April 19, 2024

I've used this on and off for years. Has been very buggy in the past and 'gotten us in trouble' with amazon because randomly stopped syncing. I see that they now are charging 1% of revenue of synced listings, on top of their app charges, which I find unbelievably greedy. This must be some kind of monopolistic advantage. Anyway, you can't just push your listings to Amazon and be done - AZ is super complex and the listings must be highly customized.
After 5-8 years we are going to find another app due to this greedy policy change.
I suspect they changed their name from Codisto in order to avoid their reputation of poor service in the past. For some reason this is Shopify's go to recommendation and I have no idea why.

Yogo
United States
35 minutes using the app
July 11, 2024

Wonderful Support from Lyn, I would be lost otherwise. Thank you so much

Pristine India
India
About 1 hour using the app
July 8, 2024

100% trash, does not work even after I generate new Walmart client ID and client secret. Called support and is no help either.

Herbs and Supplements
United States
About 1 hour using the app
Shopify replied July 10, 2024

Thanks for your feedback,

We understand you are experiencing account issues with Amazon and Walmart, we are available anytime, and have reached out to further discuss your concerns.

We would be grateful for the opportunity to do so,

Nikki

June 4, 2024

Perfect!!!

Moon Magic
Canada
1 day using the app
March 4, 2024

Joy was very helpful with helping me with the onboarding. Very patient and very knowledgeable.

K&K African Market LLC
United States
3 months using the app
March 11, 2024

avoid this app. It imports the wrong tax % on every order and messes up your whole accounting or profit.

Piz Gourmet
Italy
3 months using the app
Shopify replied March 13, 2024

Thanks for your feedback,

Our app is not designed to work this way, we have reached out and currently investigating your situation.

Nikki

March 19, 2024

Give Chloe a raise! She is fantastic!!!!

Knight's Beauty Supply
United States
5 months using the app
July 5, 2024

客服团队帮助了我们非常多,感谢!

Ukerr Home
United States
8 months using the app