Reviews (2,053)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage inventory and orders across multiple channels like Etsy, eBay, and Amazon directly from Shopify. It is especially effective for syncing with eBay, offering features like bulk edits and HTML customization for listings. While setup can be challenging, the responsive support team is highly valued for quickly resolving issues and maintaining accurate inventory levels.
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Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.
Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.
The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.
A big shout out to Jae, thanks so much for helping me out. OMG! you made my day. I really appreciate you. You made sure that I had step by step in order and I follow those steps. Thank you, Jae
Great customer service. helped me with issues that weren't related to their great product
Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback,
Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also canceled.
However inventory levels remain unaffected. The cancellation does not result in the product being restocked. This behavior is deliberate considering the possible reasons for cancellation, (for example, unable to fulfil due to damaged or missing stock).
The reason is not provided to us from the marketplace. If Shopify Marketplace was to restock the product, that risks overselling an item that is potentially unavailable.
Our team is available 24/7 please reach out for any further queries.
Nikki
Very informative customer service and helped me solve my sync issue with Walmart.
Great app and excellent customer service. Customer support is available at all times and consistently provides exceptional assistance.
I just got top notch help from Jae in the support department. I like this app and the possibilities!
I had an amazing experience and excellent customer service with Joy V
! answer all my question and gave me all the tools that I needed to place my listings in my differents marketplaces