Reviews (1,966)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.
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Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup
a star
Fantastic customer support that will go above and beyond the normal expectation of a support team. I highly recommend!
Its a good experience again concerned staff guide in a good and supportive way
The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.
I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.
Thanks for your feedback,
We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.
Nikki
exactly what we needed!!
This works like a charm! I had some start up hick ups. But I was helped very quickly and efficient by the helpdesk! I'm happy!
Great product to multi channel store
Great customer support and help when needed. above and beyond
Great support by Russ, very knowledable and willing to help. Thank you for help