Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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The ease of onboarding new partners was frankly a little stunning. All of a sudden I'm selling in a category I had no intention of entering and making sales with a partner all the way across the country.
I needed help completing the migration of my previous listings to Shopify Marketplace Connect, and Mark was instrumental in helping me resolve this. The support he provided was fantastic! This app is incredible. Thank you again, Mark!
I am new to Shopify, and they made it so clear and easy--teaching me how to connect my Etsy store! Very polite and helpful customer support. I appreciated their patience with me!
The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.
I have had the app in my shop and linked to Ebay for two days. My shop has been around for 2 years. As of today, my shop is blocked! I have not yet received a reply from support. I cannot recommend this app.
Thank you for your feedback,
We have reached out to you as we do not have any correspondence from you? There are many reasons why your ebay store maybe be blocked and we would like to assist.
Nikki
*Update - After using a different app to upload my products I discovered this app does not work with eBay Motors. Or at least not eBay AND eBay motors. Their "solution" is to double your work by creating a new eBay account so you have to manage eBay and eBay motors listings separately.....even though eBay makes no such distinction and there is no login or even a seller dashboard for eBayMotors.
This app is pretty useless as it only pushes products in your Shopify store to the marketplace, and not the other way around. It can see the listings and all the information, but it can't do anything useful with it. Two stars, because while it only does half the job, it appears to do that half reasonably well.
Thank you for your feedback,
We do appreciate your comments, however we do not advertise our app as an importer app, there are many on the Shopify App store.
We have a seamless integration with Amazon, ebay, Walmart (US) and Etsy. You get instant updates of inventory and pricing, bulk edit for large listings, and the ability to set different product titles and prices.
Please reach out if you would like to learn more,
Nikki
The representative named Rain was very helpful and professional. I am very happy with the service!
Adrian always is helping me , immediate answering all my questions and quide me to solve any problem arise. Many thanks to him. I give 5* plus ++
Andreas Anastasiades
Mummy Like
Shopify Marketplace offer a really good solution for listing products easily on Amazon, and have a great team for managing customer support. 5 stars!
I'm changing my review. After many back and forwards with eBay and with the help of Market place connect support team we managed to get the eBay account live, it was far from easy however.
The issue was it was a new eBay account with only a couple of products being listed before. After installing the app I was trying to send up 50 products, this instantly flagged the account and it was closed with no recourse. So my advise would be to use this app with an established account not a new one, as, actually, it is a very powerful tool, so take it easy build the ebay business a little and then gently use the app by sending a few listings and making sure to use where possible the correct categories.
The App- it is very intuitive and works fine, listing up to both amazon and ebay with ease, syncing stock and prices effortlessly.
Support, Harryl in particular has been super helpful, they are on it to help resolve issues, long may it last.
Frustration points are related to amazon and eBay and how they operate their categories, for eBay the correct catagories do not always allow variations. Amazon sending up new product that has never been listed before, it can take some time to work through them so be prepared to spend some time on this.
I would recommend this app and the suport, however, be aware you will need to invest some quality time to learn it and get it right or there is a risk (especially with market place new accounts).
-- Original Review --
BE AWARE! This app has caused my eBay account to be permanently suspended for breaching eBay policies!
There were no issues at all until I used this app, at first i got a restriction 2 hours after using the app, got the account live again, waited 24 hours then used the app again to re-list the suspended items then 2 hours later I got my account permanently suspended. I am now in a fight with eBay to get the account back again.
This has cost me a crazy amount of time and money.
Hopefully someone will respond from the app, but there is something in the sync that is triggering eBay to automatically close seller account. NOTE my eBay account is newish but be very careful.
> On the plus side it is very easy to use and lists items in seconds.
-- End Original Review --