Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
Refine
-
By rating
Support is great and very fast.
Great support, the sync with Amazon orders could have a bit of delay so it is helpful to have a team ready to help!
Customer support is always quick to reply.
Thank you
You can't link a metafield if it has multiple values. Kind of useless for media listings where you have edition, features, genre, style, label all needing more than one entry. The condition defaults to 'Very Good' regardless of what you enter in the field meaning you can't sell something as 'New' or 'Like New'. It pulls through irrelevant fields, e.g. CD listings have a Cassette Grading. Orders include a 99p shipping charge despite the fact I only offer free shipping.
Support are incredibly slow to respond, half answering questions so you have to keep chasing them. Not a good app.
Thanks for your review,
We would agree our initial interaction was not as smooth as we would have expected. We have since reached out in regards to multiple values, condition ID, and the shipping fee and provided solutions to all.
Nikki
I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.
App is filled with bugs. Forexample, the field where you are suppose to set a fixed price does not work. Many errors when enabling listing on Ebay. Furthermore, the app cannot manage currencies and VAT properly.
Once configured app works seamlessly with our 2 eBay accounts. I requested 2 minor modifications, support acted immediately to implement changes. I can highly recommend Marketplace Connect over other apps that I've tried and their support is A+
Great app and excellent support! Dom was able to help us resolve the issue very quickly and their service was great! Highly recommended!
This app did not work. After troubleshooting for a week with multiple support agents, we weren't able to get the inventory to send over to Walmart Seller account. Also, you can't have different images over on Walmart from your Shopify images. I really wanted this app to work, but might need to go back to Sellbrite.
Thanks for your feedback,
We have reached out directly to notify you of the updates made and next steps. We are available 24/7, please reach out anytime!
Nikki
Dale was incredible with working with me as I just installed the app and I am still in the early stages of familiarizing myself with the platform.