Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

October 12, 2020

App is intuitive to use and when things get stuck, you'll quickly find help with support.
I can recommend this app.

Sennheiser-USA-Outlet
United States
Over 1 year using the app
April 26, 2023

reliable app and great customer service. i had a question which was answered instantly by their team. recommend!

Miller Harris US
United Kingdom
Over 1 year using the app
October 14, 2020

Noel is amazing! Their customer support is fast and helpful. The application is recommended and stable.

BabyHeart
Australia
Over 1 year using the app
September 13, 2022

Just getting started, but so far, so good. Really like the spreadsheet-like user interface. Very helpful support team as well.

Swap Society
United States
Over 1 year using the app
November 9, 2022

Excellent assistance as always. I am new and have had a few issues learning the ropes. The Codisto are staff extremely helpful and knowledgable.

Fiddlestix AU
Australia
Over 1 year using the app
Shopify replied November 17, 2022

Thanks for your review!
We're happy to have you on board and glad you were able to reach out to the Support team and get the help you needed. Please reach out anytime!

Nikki

May 26, 2022

Great customer service. Jason has been very helpful in helping me out. I was having some synching issues and I got the problem fixed rather quickly.

Best Planet
United States
Over 1 year using the app
Shopify replied May 29, 2022

Thanks for your review!
Jason will be thrilled with your comments 😎 And glad we got the problem fixed quickly! Please reach out anytime!

Nikki

Edited October 25, 2023

Spent 2 hours on chat to find out why the app dropped my prices on ebay without me making any changes to the settings, consequently I am out of pocket by about 250 euros due to sales taking place at the reduced prices. And they say they cannot see why it happened but it must be beacuse I instructed the app to do it, when I had not even been on the app.

GS Moto
Germany
Over 1 year using the app
Shopify replied September 27, 2022

Thanks for your feedback,
All of your email addresses have now been corrected. You can reach out directly to me as advised if you do not feel you are receiving the highest level of support.

Nikki

October 4, 2022

Support were excellent when I had an issue. Resolved it quickly and really helpful. Thanks Jason :)

Dents US
United Kingdom
Over 1 year using the app
Shopify replied October 6, 2022

Thanks for your review!
Jason will be thrilled 😍 The support team is available 24/7 please reach out anytime!

Nikki

March 16, 2023

The best eBay integration solution. Live chat always available to easily answer any questions that when using new software.

MTB Riders Components & Accessories Ltd
United Kingdom
Over 1 year using the app
Shopify replied March 23, 2023

Thanks for your review!
We love "best eBay integration solution" :) We are available 24/7 please reach out anytime!

Nikki

Edited March 9, 2023

I've been with Codisto for a few months now, what an amazing app, I'm listing more product and managing it easier, the few times there's been an issue support has been fantastic, Mark especially has gone out of his way to resolve a few tricky things, very happy with their app and support. And more recently Mariel did an awesome job in pointing me in the right direction, Thank you.

THE CO-OP
Australia
Over 1 year using the app
Shopify replied November 17, 2022

Thanks for your review!
Great to hear from an experienced user 😎 Mark will be thrilled, and we're glad you love the app and have received the right support! Please reach out anytime!

Nikki