Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

Edited June 12, 2020

This app is incredible and makes moving listings from shopify to amazon a breeze. The support team is SUPERB!!!! they have been so patient and helpful in everyway. Highly recommended!!

Kidpik
United States
Over 2 years using the app
October 25, 2022

Die App funktioniert super, wir sind damit sehr zufrieden. Wenn wir Fragen haben, bekommen wir immer sehr schnell Hilfe. Der Support ist sehr hilfsbereit und sachkundig. Von uns klare Empfehlung.

Bastelschachtel
Austria
About 2 years using the app
Shopify replied October 26, 2022

Vielen Dank für Ihre Bewertung!
Ihre Weiterempfehlung ist uns wichtig und wird von uns sehr geschätzt. Es ist schön zu hören, dass Sie mit der App sehr zufrieden sind. Bitte melden Sie sich jederzeit!

Thanks for your review!
Your recommendation is important to us and greatly appreciated. It's great to hear you are very happy with the app. Please reach out anytime!

Nikki

November 24, 2022

Great communication and instant response with little waiting time. Thanks to their help we got to the problem and I found them vary friendly

Rocksax - USA
United States
About 2 years using the app
Shopify replied November 30, 2022

Thanks for your review!
Glad to hear your experience with our support team was a positive one 👍 The team is available 24/7. Please reach out anytime!

Nikki

November 16, 2021

The app is A+ but the customer service is even greater I wish all other apps would have customer service like they have

Lustrous Shine
United States
About 2 years using the app
Shopify replied November 21, 2021

Thanks for your review!
We do love our Support Team and find them one in a million, we're glad you do too! 😎 But we're also very pleased you like our app!
Please reach out anytime, we are available 24/7.

Nikki

August 11, 2023

Managing our eBay store with Shopify was made easier with the Marketplace Connect app. Support from Mark was excellent when we required assistance.

Denman UK
United Kingdom
About 2 years using the app
August 17, 2022

I use this app for ebay and Amazon and the app is very easy to use. The customer service is impeccable and they always help me no matter what my question!

Haus of Montagu
United Kingdom
About 2 years using the app
Shopify replied September 27, 2022

Thanks for your review!
So happy you find our app "easy" and our support team has assisted with all of your questions! The support team is available 24/7, please reach out anytime!

Nikki

August 2, 2022

Fantastic support, fixed my problems withing 10 minutes, would recommend to anyone trying to sync shopify with ebay

KINGOFKICKS UK
United Kingdom
About 2 years using the app
Shopify replied August 15, 2022

Thanks for your review!
We're so glad you could sync with eBay and in 10 mins - wow 😎 Our support team are available anytime, please reach out!

Nikki

September 8, 2023

Jason D did an excellent job helping me fix our sync issue with Walmart orders. I have been using this app for many years and I am completely satisfied with service.

The Cut Buddy
United States
About 2 years using the app
July 26, 2022

good good good good good good good good good good good good good good good good good good good good good good

Joybuy US
United States
About 2 years using the app
Shopify replied July 27, 2022

Good Review!
Thanks, you said it all in one word 😂 Love it! Be sure to reach out anytime!

Nikki

May 1, 2022

Honestly the customer service is amazing! - If you have a problem they are very responsive and get it taken care of right away.

Squeaks Game World
United States
About 2 years using the app
Shopify replied May 5, 2022

Thanks for your review1
We do love our Support Team 😍 They certainly are highly recommended if you have a query about our app, and very willing to take any amount of time needed to resolve your issues.

Nikki