Reviews (1,789)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

August 9, 2022

This is a great tool for listing products in bulk. There are many different requirements to the different platform, and Codisto lays out what is required clearly, with suggestions and feedback on errors.
Great if Ebay or Amazon decide to add more requirements, and you want to do this in bulk.
If you get stuck, they have an inbuilt chat feature which is a life saver. They have never failed to resolve an issue to date.
More than happy to recommend.

BuyBits Ltd
United Kingdom
Almost 2 years using the app
Shopify replied August 15, 2022

Wow! Thanks for your review...
What an amazing recommendation, thank you! Yes, we are available 24/7 in app via chat and happy to walk through and resolve any issues.

Nikki

May 13, 2020

Great app to get all orders from different marketplaces into Shopify. Also quick and helpful support on any questions I have had.

BrandsGroup
Estonia
Almost 2 years using the app
Edited September 14, 2021

Quick response every time looking for answers. Individuals understand exactly what they are doing. Friendly yet professional with informative helpful details.

AZ-Delivery
Germany
Almost 2 years using the app
Shopify replied September 14, 2021

Thanks for your review!
We’re happy our Support team has supported you promptly and professionally!
We are available 24/7. Please reach out to us anytime 🙂

Nikki

July 25, 2022

Just an amazing customer experience. I recommend this app! It simplifies our life a lot. We can manage everything from Shopify store.

Bentilia
United States
Almost 2 years using the app
Shopify replied July 25, 2022

Thank you for your review!
We really appreciate it and are so glad you have had an amazing experience! Thank you for your recommendation and please reach out anytime!

Nikki

December 13, 2019

I am happy with the features in the app, It is easy to use and the customer service are very responsive.

Feellikebeauty USA
United States
Almost 2 years using the app
Edited June 23, 2021

Great app but steep learning curve to use. Initially I had issues over email with support but once we did a call everything was resolved. I highly suggest setting everything up via call with Codisto right when you install it.

EZ Lifestyle
United States
Almost 2 years using the app
August 9, 2022

Amazing! Really great app and 5 star customer service! Works amazing with Amazon! Thanks codisto!!!!

Platinum Sports
Australia
Almost 2 years using the app
Shopify replied August 15, 2022

Thanks for your review!
So glad you are loving the app and our Support team 😉 Please reach out anytime!

Nikki

Edited July 14, 2019

If you get a chance to use Codisto - Take the opportunity - Impeccable customer service and app capacities.

I had cause to use this app some time back, I found it a while ago and thought I'd give it a go - now there was a hiccup, to begin with, the fault of which lays on both sides of the fence. However, it's how they handled this that makes the difference, they demonstrated that they're a professional company in this issue. I was helped from the start and all that could be done to address the problem, was, in a timely fashion and professional service the whole way. Including, phone support, which I find very important, it's very handy to be able to speak to someone and they always find a way to help.

The thing that sets Codisto apart from others on the app store is that their customer service is great. The more important thing than that is that if you have a problem and email them, they will more than likely help you. It seems as long as they can loosely tie it to their product, they'll try and help. I have had some peculiar requests over the last 6 months or so and very few times have they said no, they almost always help, even if it's not entirely in their scope.

One example of this is that I requested if they could change a part of their program, adding functionality to it for me, they added it to their list and came back within about a month and said that they had completed it. I was pretty surprised! They actually care to improve their product and do it in a timely fashion.

In sum: Competitive pricing, fantastic customer service, above all - they know to try and keep their customers happy - which seems lost on other apps in the store.

Thank you Codisto for the continued support in growing our business! :).

Farmers Hardware
Australia
Almost 2 years using the app
July 27, 2022

This app is good. However, if you want to list products on amazon, it is difficult. Someone is helpful. Like Russel P from codisto. He helps me a lots to list product on amazon.
Thanks.

Amazingooh Wholesale
Australia
Almost 2 years using the app
Shopify replied August 9, 2022

Thanks for your review!
Amazon certainly has it's challenges at times, but our Support team is very knowledgeable in this area and happy to help! Russ will be thrilled with your comments 😎

Nikki

April 9, 2020

Thank you for this useful app. Now it's easy to integrate my listings to Amazon and eBay platforms. Good and timing customer support!

StencilsLAB Wall Stencils
United States
Almost 2 years using the app