Reviews (1,789)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

October 13, 2022

I am new to Codisto and had some issues. The chat was easy and I got help quickly. Also, the tech understood my "newness" and made me feel comfortable to continue to ask for help as needed until I am proficient in using the system.

The Wire Horse
United States
Over 1 year using the app
Shopify replied October 15, 2022

Thanks for your review!
Glad you were able to reach out to our Support team, they are indeed very knowledgeable, friendly and understand the need to explain things carefully to new merchants 😎 Please reach out anytime!

Nikki

August 20, 2022

I have used Codisto for over a year now so I can give an honest and fair review. Mainly have used it for Shopify to Ebay sales but recently started using more with Amazon and Walmart. There is a learning curve but once you get used to using it, pretty straightforward. I have only had to use chat a couple times but they were prompt in answering and fixing any issues. Highly recommended

resaled
United States
Over 1 year using the app
Shopify replied September 27, 2022

Thanks for your review!
We really appreciate your honesty, and yes there can be a learning curve but our support team is there every step of the way to walk you through the process 😎

Nikki

October 23, 2018

I switched to Codisto from Shopify's own Amazon integration and Inkfrog for ebay. Codisto is hands down a superior app as it is native to Shopify - this means edits to your Shopify catalogue are immediately in Codisto and you don't have to mess about importing or exporting anywhere. It's also really easy to do stuff with the grid and set rules up for common things.

The best thing about it was how easy the migration was. It immediately picked up all my ebay catalogue so I was switched over from inkfrog in about 30 mins. Amazon wasn't quite as simple as I had to paste some ASIN's into the grid but it was still much better than doing it from scratch.

As for support, John has really helped me with a few technical issues affecting a couple of products and I'm really pleased with my experience so far. If you're selling on ebay and Amazon, this is the app you need.

Hand Drawn Tees
Canada
Over 1 year using the app
Shopify replied March 12, 2019

Thank you very much for your review - great to hear our hard work is appreciated :) xox

October 4, 2022

Ho aspettato più di 1 anno prima di lasciare la recensione, tra alti e bassi posso dire che vale assolutamente il prezzo pagato. L'assistenza è molto attenta e rapida, anche quando i cambiamenti arrivano da eBay. Se vi occorre qualcosa per sincronizzare giacenze e ordini con eBay, questa app fa per voi!

BuyTec Store
Italy
Over 1 year using the app
Shopify replied October 6, 2022

Grazie per la tua recensione!
È bello sentire gli utenti che sono soddisfatti del nostro servizio e lo usano da molto tempo, e sì, funziona bene su eBay! Si prega di contattare in qualsiasi momento!

Nikki
Thanks for your review!
It's great to hear from users that are happy with our service and have used it for a long period of time, and yes it works well on eBay! Please reach out anytime!

Nikki

July 21, 2022

Excelente soporte, me atendieron por chat y resolvieron el problema en menos de 10 minutos, muy eficiente

ColourRepublicLLC
United States
Over 1 year using the app
Shopify replied July 25, 2022

¡Gracias por tu reseña!
¡Me alegro de haber podido ayudar a resolver su problema rápidamente! Estamos disponibles 24/7, ¡comuníquese en cualquier momento!

Thanks for your review!
Glad we were able to help resolve your issue quickly! We are available 24/7, please reach out anytime!

Nikki

March 7, 2022

Codisto provides excellent support services when requested, with quick turnaround time and accurate answers.

Nutmeg Games
United States
Over 1 year using the app
Shopify replied March 14, 2022

Thanks for your review!
We do pride ourselves on our support, it's important our merchants always have someone to reach out to at any time and with the required knowledge, available 24/7 😎

Nikki

Edited March 30, 2023

This app is fantastic for linking Shopify and eBay and makes life a lot easier selling across the 2 platforms. The service team, via live chat, are quick and very helpful. Highly recommended. I have now used this for over 1 year and do not know what I would do without it!

Casual Football Shirts
United Kingdom
Over 1 year using the app
Shopify replied October 11, 2022

Thanks for your review!
Linking to eBay could not be easier 😎 Our Support team is available 24/7 for all questions and queries on this process. Please reach out anytime!

Nikki

July 7, 2021

I arrived to this app after trying 3 different apps that gave me lots of headache. What got me excited was the exceptional customer service i received from the support team. They walked me through every stage and handled most of my challenges. Kudos to the great support team especially the contact person (Mary) who was patient and of great support. Even in her absentia, her team members picked up from where she left and helped me. I couldn't have asked for another different app. I rarely write reviews but this needed to be done to help inspire anyone looking for an app like this.

SAINT AFRICA 2020 Los Angeles | New York | Virginia Beach.
United States
Over 1 year using the app
Edited April 14, 2020

Great app. We have been looking for a long time for an integration for Amazon & eBay and this app is doing exactly what we were expecting. Great job Codisto!

GFURN
Canada
Over 1 year using the app
February 12, 2022

used the app to list products on Amazon and Ebay from our shopify store. Great support team and it works. Like having Shopify as source of truth with flexibility to charge diff prices on different channels and not having to relist and maintain hundreds of products in multiple places. Thanks Codisto!

YeboBox
United Kingdom
Over 1 year using the app
Shopify replied February 16, 2022

Thanks for your review!
We are happy to have you on board! Great news to hear you are listing on Amazon and eBay simultaneously 😎 Please reach out anytime!

Nikki