Marsello: Loyalty & Marketing , 355 reviews
We have been using the app for a month now & enjoy having everything under one app for marketing (email, sms, loyalty). Their team is helpful, and I highly recommend using them for the launch campaign when you start - it helps take some things off your plate & know that it's getting setup correctly. It would be nice if there was an APP feature for Marsello that can be accessed & able to do posts & scheduling from an app. We've tried doing it from our phones thru the Shopify app but the Marsello site isn't friendly on our phones to really see content. Also would be nice if we had a primary image library vs one for SMS and one for Email - we tend to want to use the same or similar images in marketing & have to upload the image twice under each one.
Love this app. Been using Marsello for years! New features keep getting added so it just keeps getting better and better!
Thank you so much for the review!
One of the best email / sms we are using. We love how this includes campaign, and loyalty + reward. All in one ! We also find the analytics are useful.
J'utilise Marsello depuis plusieurs années déjà! J'adore tous les ajouts de nouvelles fonctionnalités, les sessions d'information personnalisées, l'écoute des commentaires. Vraiment de multiples possibilités de marketing pour tout faire à l'interne.
Thank you for the review!
As a small business, it's hard to keep track of all the digital moving parts. Marsello made it easy for my team to quickly set up email campaigns and establish branding with our clientele. Straightforward. User-friendly. Worth a try.
very costly app with no customer support, they will always say they will contact you when they have time
Thanks for the feedback. I understand the team reached out and is waiting to hear back from you. We would love to be able to discuss this so we can address the questions you have.
Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP
Appreciate the review. The team works hard to provide an amazing experience and support to merchants.
Find Marsello very easy to use, and the team are very quick and helpful when any assistance is required.
Thank you so much for the review!
Very easy to use for myself and my customers, thankful to have this on my website for e-mail, and rewards!
Thank you for the great review!
Marsello is extremely helpful as a marketing tool when working with Lightspeed Series X and Shopify. There are some features I wish it had: ie cash loyalty instead of points, but overall it is easy to use so long as it is set up correctly. There have been some minor sync issues but nothing that hasn't been resolved quickly during business hours.
Thanks for your review. We appreciate the feedback! From Marsello