Reviews (386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.
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I was an early adopter of this app on the free plan. They decided to do away with that plan and are asking a min of $1,500 a year to unlock my data (that's a pretty big jump from free!)
It's unfortunate that an app that's supposed to help me build loyalty with my customers would treat their loyal users with such disrespect! I am scared to trust them again even if I did start paying. I don't know ...
AMAZING !!!!
I was with sweet tooth (now smile) and I don't regret switching to this ! :-)
It is less expensive, 100% customizable (I can get my whole program in French) your program looks so pro with logo and all.
No need to generate coupon code.
I LOVE YOUR APP thanks so much the offer was lacking now you solved it all.
This app is a must have for both Shopify and POS.
Customer service is amazing and very reactive.
Translation was coming in a week after I ask for.
They also added some special features we need.
Many thanks for Brady and his team.
Dominique
https://jmlegazel.com
owner and founder
We were with MARSELLO for a few years and then suddenly we had been charged hundreds more as they charge per customer with their new pricing structure. It is a complete scam and not worth it.
Great app. User friendly. Powerful features. Very happy. Highly recommended. Thank you Marsello developers!
We've been loyal customer with Marsello for over 5 years. We initially singed up for their unlimited plan for $199/month. Out of no where, during the busy black Friday season, they paused our account demanding over $3,000+/mo. The recent change took our store from $199 per month to $3,000+ per month with no benefits. I signed up for unlimited contacts and unlimited emails from the beginning. The ...
So easy to use and maintain with plenty of features available for increasing sales. No hesitation is upgrading per month.
Easy to set up and use! I like that customers can earn points by liking our different social media.
We are a relatively small company and are pleasantly surprised by the functionality of the automated email flows now included with was our Beautiful Loyalty App - now Marsello. We are now able to maintain contact with our customers like the big boys - we just had our first email and received 4 orders while we slept. i had known for awhile this is something we had to do, but i just couldn't get ...
Very intuitive, very impactful, and great customer service on the few occasions you need it. Marsello ftw.