Reviews (384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue through integrated loyalty, email, and SMS marketing tools. They appreciate the all-in-one design, especially the loyalty rewards program and user-friendly features like customizable email campaigns and automatic discount codes. The integration with Shopify POS is also highlighted as beneficial. The app's performance is praised for its stability and efficient marketing and loyalty program management. Customer support, particularly from team members like John and Shanaya, is noted for being responsive and helpful.
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Very nice i loved anything about the website is sopuer cool
I will recommend
We were with MARSELLO for a few years and then suddenly we had been charged hundreds more as they charge per customer with their new pricing structure. It is a complete scam and not worth it.
We've been loyal customer with Marsello for over 5 years. We initially singed up for their unlimited plan for $199/month. Out of no where, during the busy black Friday season, they paused our account demanding over $3,000+/mo. The recent change took our store from $199 per month to $3,000+ per month with no benefits. I signed up for unlimited contacts and unlimited emails from the beginning. The price suggested is outrageous as there are many other alternatives available for better prices. This is a shame given our continued business relationship for almost 5 years. It is crazy Marsello would do this to a loyal customer and demand us to pay 15x what we have been paying. I am hugely disappointed. It is extremely frustrating that I have such little time to make changes to a 5 year system, especially with the busy holiday season. Would never recommend this to anyone.
Price hike is insanity for small online shops. $125/month being the smallest loyalty option after having been on a free plan for years is way too high.
$100+ a month....what? LOL. Bye Marsello! You were great when you were great. I'm not sure what the heck warrants 9.99 to $130/month but I'll gladly find another rewards program for my customers.
i don't know but if i don't see good loyalty, he wont
Nice and cool
Super
Good