Reviews (386)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.

January 13, 2020

This is the best loyalty app on Shopify and I've tried a few. Great interface and easy to use. This app is especially great if you have a retail store as well. It is the only one that integrates into your POS that doesn't cost and arm and a leg. The support is amazing as well!

Vapeluv Vapeshop
Canada
Almost 6 years using the app
January 20, 2019

This app is the best one in my arsenal. They've helped me delight and surprise my customers consistently, and have really helped me increase sales and loyalty.

Bold Oracle Studios
United States
Almost 6 years using the app
May 16, 2020

Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!

Dr. Koala
Hong Kong SAR
Over 5 years using the app
April 6, 2022

Great app which will helps us not only manage key aspects of our store more efficiently (loyalty/customer engagement), but also drives revenue... Includes many cool features we're still learning about! Great service as well!

Monkey Fish Toys
United States
Over 5 years using the app
Marsello replied April 11, 2022

Thank you so much for this review! We love hearing how our merchants see value from Marsello, and we’re constantly building out new and exciting features that we think you’ll love. Looking forward to seeing what great results your Marsello journey has in store! From Marsello.

Edited April 13, 2020

Absolutely loving this app, the Marcello team always go out of their way to assist, improve and add more features.

All Things Canine
Australia
Over 5 years using the app
October 14, 2020

This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!

Activist Skincare
United States
Over 5 years using the app
Marsello replied October 15, 2020

Thanks for the lovely feedback. We are big believers in customizing your loyalty marketing to suit your business, so that's great to hear!

June 22, 2017

Have been with Collect since we were on Vend and have loved their loyalty program ever since.

This Shopify app is just as great and is extremely easy to set up :D

I highly recommend you give them a go

Happyfluff
Malaysia
Over 5 years using the app
September 28, 2018

So far so good. It was easy to set up and works smoothly. My customers seem to really like the rewards program.

Old Soul Artisan
United States
Over 5 years using the app
Edited August 23, 2019

This app is super easy and we love it. It runs our rewards program with very little effort. You set it and forget it! It also has a really cool pop up with customers added automatically.

Best YOU by HTS
United States
Over 5 years using the app
September 24, 2018

This app amazing - it is so easy to use and the menu options just flow with ease of use. I selected it for our new business then thought, "lets have a quick play around for 5 minutes". 3 hours later and I had literally customised every single setting for our business and created a functional loyalty rewards system too! And its all done now until I want to modify it!

I love the user interface (so easy to understand) and the fact that you can add easily change things around without needed to code anything. The fact that I constructed every single email transaction for every event possible and a fully scalable loyalty system in 3 hours (when I wasn't even planning to do so" speaks for itself.

And the ultimate kicker - its free! Obviously its only free for a certain number of customers but I can easily say that I cant wait to get more customers and will happily pay for this app to service all of them. Great work guys and gals - super happy new client here!!!!!

The GYMGOD
United Kingdom
About 5 years using the app