Reviews (386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.
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This app is the best one in my arsenal. They've helped me delight and surprise my customers consistently, and have really helped me increase sales and loyalty.
Once you finally get to the top of the queue, queries are thoroughly answered.
Price hike is insanity for small online shops. $125/month being the smallest loyalty option after having been on a free plan for years is way too high.
Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!
Great app which will helps us not only manage key aspects of our store more efficiently (loyalty/customer engagement), but also drives revenue... Includes many cool features we're still learning about! Great service as well!
Thank you so much for this review! We love hearing how our merchants see value from Marsello, and we’re constantly building out new and exciting features that we think you’ll ...
Absolutely loving this app, the Marcello team always go out of their way to assist, improve and add more features.
This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!
Thanks for the lovely feedback. We are big believers in customizing your loyalty marketing to suit your business, so that's great to hear!
Have been with Collect since we were on Vend and have loved their loyalty program ever since.
This Shopify app is just as great and is extremely easy to set up :D
I highly recommend you give them a go
Although the app itself has great features, the support is the worst I have ever experienced. I have been waiting over a month (close to two) for technical resolution of a problem the Marsello tech caused and they keep blowing me off by rewriting my complaint in their own words or just telling me they are too busy or by not bothering to reply at all for days. If you think you may need assistance ...
Thanks for bringing your support request to our attention and sorry for the back-and-forth experience. I understand Jase, is in touch with you and dedicated to getting a ...
$100+ a month....what? LOL. Bye Marsello! You were great when you were great. I'm not sure what the heck warrants 9.99 to $130/month but I'll gladly find another rewards program for my customers.