Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Key features such as an email campaign editor, customer segmentation, and multi-site reporting are highly valued. Merchants commend the automated email flows, VIP points system, and unique coupon code generation for boosting sales and customer spending. The customer service is praised for its promptness and helpfulness. Regular updates based on merchant feedback demonstrate a commitment to continuous improvement. Some merchants report significant returns on investment, indicating the app's potential for revenue growth.

Edited November 15, 2018

I’m loving the high-tech, convenience of this app so far. Just installed it but very excited I did!
I like the rewards/loyalty programs! I’m sure it will bring amazing business to our website

Foxy’s Leotards
United States
Over 4 years using the app
June 21, 2019

We LOVE Marsello! Easy install, easy to use, AWESOME customer service! We've been using this for a while for just our rewards program and are very happy with the program and the email flows, and now we're using Marsello for all of our email marketing. The segment creation feature is so easy and useful! Thank you, Marsello!

The Green House Boutique Clothing, LLC
United States
Over 4 years using the app
Marsello replied June 23, 2019

Thanks so much for your review. We are glad you're loving Marsello and the new segmentation features. Stay tuned for more exciting features coming soon!

April 4, 2019

So good so far, just install the app this morning and it seems to be worked well. Nice and simple app. make my site look much more professional. Check out my website for an example.
www.pink-panda.store

Pink Panda
United States
About 4 years using the app
Marsello replied April 19, 2019

Thanks for the review :) Love how your pink loyalty widget matches your brand perfectly!

May 31, 2018

We see sells for this app on a weekly bases. It works...just need to be patience.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
United States
About 4 years using the app
September 28, 2018

We just started using it but it offers exactly what we were looking for. Can't wait to see results!

Lace Magnolias Boutique
United States
About 4 years using the app
Edited July 11, 2019

I think it's an amazing app. Browsed all features, think they are really smart &sweet. Once my biz is getting better, i think i will definitely use pro version to activated all features. Think they are so useful. It will save a lot of effort for shop owners. At present, i got a lot of traffic, while the bounce rate is pretty high, and no conversion at all. Think these feature will help me a lot

Mabaoha
China
Almost 4 years using the app
Edited April 21, 2021

I am using this for email marketing and I love it, now I will implement more things like pop ups and SMS

Laline PR
United States
Almost 4 years using the app
May 14, 2022

The app itself is good an easy to use. A little on the $$$ side.... but we probably don't use enough of its features to get the true value. The rewards system is really good - and the automations keep life simple. Customer service is A+

Little Big Feet
Australia
Almost 4 years using the app
Marsello replied May 16, 2022

Thank you so much for the great review! It's awesome to see that you're finding the app easy to use. Please don't hesitate to reach out if you have any questions about enabling other features too. From the Marsello team :)

September 23, 2022

One of the best email / sms we are using. We love how this includes campaign, and loyalty + reward. All in one ! We also find the analytics are useful.

HijabPlanet Co.
Singapore
Almost 4 years using the app
June 8, 2021

The best app, the best support, TOP NOTCH! Boost sales as never before. If you dont install the app, you will miss out!

Askari
Sweden
Almost 4 years using the app
Marsello replied June 8, 2021

Thanks for the lovely review! We're so glad you're enjoying using Marsello. Your feedback means the world to us. All the best, Max.