Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

September 8, 2018

I love it so far! Easy to use and super simple to implement a complete rewards program. I will continue to test and share feedback.

Eleven6 Prints
United States
1 day using the app
September 23, 2018

i used this app for loyalty program. lets see how it goes. i wish they had unlimited number of subscribers & not to forces us to give reviews

Cortes
India
1 day using the app
September 19, 2018

ExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellent

noxwan
Switzerland
1 day using the app
June 28, 2019

nul nul nul
ne répond pas au mails
ça marche pas leur application
perdez pas votre temp avec eux !!!!!

La Porte Des Secrets
Switzerland
About 20 hours using the app
Marsello replied June 28, 2019

Thanks for following up here. I believe our Support Team have been replying to your messages and are now waiting on your response to get more details about what you want help with. Hope to hear back from you soon so we can help.

September 25, 2018

Very easy to set up. Really believe this will help out. Out of all others i have tried this was so simple.

Women Only Fashions
United States
About 19 hours using the app
February 24, 2024

Nice and cool

S&K
United Arab Emirates
About 7 hours using the app
October 4, 2017

Very Helpful and Great APP for any store!

Zara Necklaces
United Kingdom
About 9 hours using the app
September 29, 2018

Super easy to use and a great addition to my website! My customers are going to love all of the benefits!

Spotted Sparrow Boutique
United States
About 8 hours using the app
Edited November 15, 2018

I have to admit that the app is good, but last week they had a different pricing with a different plans, now they changed their pricing rules, I did't get the chance to install it when the $50 plan was for $9.99

FamGuards
United States
About 4 hours using the app
September 13, 2018

I used a different loyalty app before Marsello, I found Marsello to be much more practical. Its easy to use, and has a lot more chance to encourage sales.

SO Coffee Trades Ltd
United Kingdom
About 3 hours using the app