Reviews (386)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.

April 29, 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Wig Shop Hair Beauty Canada
Canada
16 days using the app
September 18, 2017

Price is a bit high for the advanced feature but great still for the free portion. simple

Get Refer
United States
16 days using the app
September 4, 2017

I love it. The best decision I made.

Black Carbon 6
United States
13 days using the app
November 16, 2023

Good

ASLAMLLCSTOR
Saudi Arabia
13 days using the app
October 2, 2018

This app is nice, simple and minimal, i hope in future they add affiliate program thing it would really help

MYJN
Malaysia
12 days using the app
August 25, 2017

Super easy to use interface and all of the tips and tricks are very helpful! Looking forward to the free time now that I don't have to worry about micromanaging my rewards program!

Regency Bridal
Canada
11 days using the app
May 3, 2020

I have 19 days left to use this app and my abandoned cart emails and previous customer points still have not been added to the system - been already a week + now. Basically my trial with Marsello is me finding all the errors which cannot be resolved with 2-3 days.

Haus of Posie
Australia
11 days using the app
Marsello replied May 4, 2020

Thanks for bringing this to our attention. I'm sorry you've experienced difficulty getting started. I believe Jase has reached out to you to get you up and running and ...

August 20, 2023

easy to use and have many function to connect with many application. i recommend it. before i use many application but this one the best and i will use this one and hope can be up sell for customer email marketig. i will share my experience from this application again

TADEAM
United Arab Emirates
11 days using the app
July 13, 2017

Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)

La Vida Vegan Grocery
Australia
11 days using the app
June 11, 2019

So far, this is the best email marketing app I've ever used, and I've used several. Marsello provides an all-in-one email marketing suite that allows for highly detailed customization. They're missing a few features, like being able to configure more than one popup form at a time. Overall, the best email marketing suite available, in my opinion. I'll likely be using it for the lifetime of my ...

HellaStylish
United States
9 days using the app
Marsello replied June 23, 2019

Thanks for your review. We are so glad to hear you love our email marketing features! Send us a message in app about how to create multiple pop-up forms and one of the ...