Reviews (386)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.

September 23, 2018

This app looks very well constructed and modern. They have a client first approach and I look forward to seeing how this app will improve my business! www.lemongiftbox.com

Lemon Gift Box
United Kingdom
27 days using the app
August 7, 2017

Installs easily, simple to customise and seems to work well. We have had a good response so far. This loyalty app is also the most fairly priced and best value for money out of the ones we have tried. All good!

www.lansdowncountry.co.uk

Lansdown Country
United Kingdom
27 days using the app
December 13, 2017

super easy set up,easy use and amazing GUI

Bath Body Home
Australia
26 days using the app
August 18, 2017

Very good to improve sales and keep the customers engaged and focussed.

Pioneer Kitchenware
India
19 days using the app
August 12, 2019

It just doesn't look professional and looks cheap. I had 1 in 300 visitors even bother using it. Better off going a different route for me

Apotheosis Training Performance
United States
19 days using the app
Marsello replied August 12, 2019

Thanks for letting us know with your review. I've reached out to you by email to show you the design options which you may not have known about. We are also happy to help you ...

September 15, 2018

It is quite easy to use actually, I liked how it boosted my sales in a limited amount of time, you really need to get this app as soon so possible

Swentle
Kuwait
19 days using the app
August 15, 2018

We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations:

- This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this ...

Love For The Planet
United States
19 days using the app
September 21, 2018

i love how easy it is to use and it have a very colorful interface. it is one of the most helpful apps i have, now only if i coudl get more customers and better marketing.

Star empress
United States
19 days using the app
Edited March 19, 2023

Fine until you get invoiced, expecting $99 and got nailed with $370 instead because apparently physical Shopify POS locations are counted as "sites". Using the same API to access the same customer information, yet trying to rip people off by charging triple?
Hard pass.
Starting a small business and these guys just destroyed our first month's profits.

Sweet Stop
Canada
18 days using the app
Marsello replied April 4, 2023

Hi team,
That's really unfortunate to hear you were surprised by the pricing. We strive to provide a fair and transparent pricing structure to all our customers. We are ...

September 24, 2018

So easy to set up, beautifully integrated and seamless! Don't need to understand coding to create beautifully automated emails! 5 * hands down!

You Pretty Peony
United States
16 days using the app