Reviews (789)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

May 14, 2017

Efficient and Effective app, what more could you ask for!

Thanks,

www.themacstop.com

The Mac Stop Llc
United States
Over 2 years using the app
Edited April 14, 2016

Great Support from the Team, Brandon does a great Job!

Seems like a must for for secure online stores to boost confidence in your store, Smooth to install and works well! with quite a few other features.
Brandon was very help over clarifying any questions, Domain name and account issues.

Regards,
Shalin Pinto
Omni GENEius
"Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.

Omnigeneius
United Kingdom
Over 2 years using the app
July 6, 2019

Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.

TechwareCity
Australia
Over 1 year using the app
TrustedSite replied July 15, 2019

We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you weren't able to get in contact with anyone by phone. You've been interacting with a member of our team via email, and our Customer Care Manager will also reach out to you directly to make sure we get any remaining confusion cleared up.

March 1, 2016

Great app from a great company. Thanks

Skorecandle
Canada
Over 2 years using the app
September 14, 2017

This worthless app just tries to sell you identity protection. There is no option to add the badge to your website, or any instructions to do so. Just options to change your company name, email, etc, and a sales page for identity protection... WTF

Cleverly Clad
United States
Over 2 years using the app
December 5, 2017

The Pipe Store.com is the safest smoke shop online.. Because of McAfee Secure.

My 420 Pipes
United States
Over 2 years using the app
September 8, 2021

Jay was very helpful in setting up the Trust badges on our website theme and accommodating to the changes we requested.

Forum Home Appliances
Canada
26 days using the app
Edited October 31, 2019

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
United Kingdom
Over 1 year using the app
June 28, 2017

Easy to install and works straight away. Great app :-)

Tikas Treasure
Australia
About 2 years using the app
September 2, 2022

I higher recommender this app. Easy to setup and very helpful. Thank you for support and service. Im glad to work with them

Mysummerbasics
United States
25 days using the app