Reviews (789)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

May 4, 2021

I used this app to help me build trust when a customer is buying online. They helped me set up the codes where I wanted them to appear on my site. Excellent customer care.

Myriam Nader Haitian Art Gallery
United States
18 days using the app
October 7, 2016

Great app, easy set up and love the way the trust badge is on the side and always shows!

Manten La Calma Apparel
United States
Over 1 year using the app
May 31, 2017

Perfect for every online store

Gadventure
Netherlands
Over 1 year using the app
June 23, 2017

I am really pleased with my McAfee app. It gives my customers confidence as well as peace of mind.

Worldwide Fine Products
United States
Over 1 year using the app
July 6, 2019

Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.

TechwareCity
Australia
Over 1 year using the app
TrustedSite replied July 15, 2019

We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you weren't able to get in contact with anyone by phone. You've been interacting with a member of our team via email, and our Customer Care Manager will also reach out to you directly to make sure we get any remaining confusion cleared up.

April 25, 2018

We just recently launched out new business, but so far so good. It's nice to offer an element of security for our customers.

61 3
United States
Over 1 year using the app
March 30, 2016

cool app, just hope it was free for as many visits as possible, but thanks anyways

Chemseal Pixelsupply
United States
Over 1 year using the app
March 25, 2019

I just started using McAfee a few weeks ago and I am getting much more sales now. I am positive it's mostly because people who come to my store feel more confident purchasing! I am a very happy client!

Boho Splendor
United States
Over 1 year using the app
July 15, 2018

I like this app. It inspires trust.

Amygostar
Canada
Over 1 year using the app
Edited October 31, 2019

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
United Kingdom
Over 1 year using the app