TrustedSite Certification

TrustedSite Certification

by TrustedSite

Trust badges to increase sales. Includes McAfee SECURE.

4.3 of 5 stars(627 reviews)

Show you're trustworthy.

Earn certifications to display TrustedSite trustmarks and let visitors know your site is one they can trust.

Ease concerns.

TrustedSite’s system of trustmarks and certifications is designed to alleviate the biggest concerns shoppers have on their path to purchase.

Get more sales.

Sites that have tested TrustedSite Certification have seen 2-30% more sales.


About TrustedSite Certification

Sell more with trust

92% of consumers have concerns when shopping at unfamiliar websites. Address the concerns that cost you sales and increase conversions at every stage of the buyer’s journey with TrustedSite Certification.

How it works

TrustedSite offers a suite of certifications that help to alleviate the most common concerns that people have when they shop online. Earn these certifications to display TrustedSite trustmarks throughout your site and show visitors that they can trust your business.

Once you’ve installed the TrustedSite app, we’ll check your site for security issues and verify key contact information so we know your site is secure and your business is legitimate. Once you’ve passed our security scan and verified your contact information, you’ll earn your first two certifications: Certified Secure and Verified Business.

With the TrustedSite free plan, you can then begin displaying the TrustedSite floating trustmark for up to 500 visits per month at no charge.

When your visitors click on the trustmark, we'll show them an on-site modal (available in 19 different languages). The modal displays a list of the certifications that you’ve earned and explains how you earned them—helping your visitors to continue shopping with confidence.

Upgrade to increase your visit limit and get access to all of our certifications and trustmarks to increase sales:

  • Issue-Free Orders: Show your business consistently delivers outstanding service with customer testimonials.
  • Shopper Identity Protection: Protect customers for 90 days after their purchases with $100,000 identity theft protection.
  • Trusted Reviews: Display the great reviews you’ve collected with ResellerRatings.
  • Data Protection: Show visitors that your login and checkout pages are secure.
  • Spam-Free: Collect more emails by showing you don’t spam.
  • McAfee SECURE: Earn & display the globally-recognized McAfee SECURE trustmark.

Note: Shopify does not allow users to make code changes to the checkout. This means that TrustedSite trustmarks can be added to all pages of your site, except for the checkout, unless you are a Shopify Plus merchant. Additionally, you must fulfill the requirements of each certification and trustmark in order to display them.

More sales. Guaranteed.

When A/B testing TrustedSite, top ecommerce sites have seen a significant increase in sales.

  • carcovers.com: +3.2% increase over Norton Shopping Guarantee
  • lensabl.com: +2.46% increase
  • holabirdsports.com: +16% increase
  • mountainhouse.com: +26.9% increase

We offer a 30-day money back guarantee with all of our paid plans. If you don't see an increase in conversions, we'll give you an app credit.

Integrates with

  • McAfee SECURE,
  • ResellerRatings

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free 500

Free

  • Up to 500 visits per month

  • Certified Secure certification

  • Verified Business certification

  • TrustedSite floating trustmark

Pro 2,000

$39/month

or $29/month billed at $348 once per year

$20 for each additional 1,000 visits per month.

  • Up to 2,000 visits/month

  • 8 certifications

  • 11 trustmarks

  • Shopper Identity Protection

  • Issue-Free Orders

  • McAfee SECURE trustmark

Pro 5,000

$75/month

or $59/month billed at $708 once per year

$14 for each additional 1,000 visits per month.

  • Up to 5,000 visits/month

  • 8 certifications

  • 11 trustmarks

  • Shopper Identity Protection

  • Issue-Free Orders

  • McAfee SECURE trustmark

Pro 10,000

$125/month

or $99/month billed at $1,188 once per year

$10 for each additional 1,000 visits per month.

  • Up to 10,000 visits/month

  • 8 certifications

  • 11 trustmarks

  • Shopper Identity Protection

  • Issue-Free Orders

  • McAfee SECURE trustmark

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Ponoma

Hi, We deleted your App from Shopify in August and didn't use your app 2 months (the last visitor you showed badges was Aug.3), but you continue to charge our credit card. Now, we installed again to write the review and pay your attention to the problem: Your subscription doesn't cancel after deleting on Shopify Account!
Please fix it, stop Invoicing ($75) and refund payment last 2 months ($150). You write here about a bug in your system, which charges our credit card, and at the same time send us an email with a refusal to return the erroneously debited funds. Is that what customers should trust when you do this to your customers? Ok, guys, I have no time, but we'll request our bank to solve it.
We will ask our bank to open a dispute - you will have to deal with it. Uri Ponoma
www.ponomasteel.com ====================================
your reply by email on Nov.3 2020: Hi Uri, I'm sorry to hear that you're looking to cancel. It looks like you're past the 30 day refund window so we can't process that for you. I know we might not have been perfect in the past but can you let me know if there were any recent changes that have affected your cancellation request? With gratitude,
Huong Duong
Customer Care Representative

Developer reply

November 3, 2020

Thank you for bringing this to our attention. We have reviewed and there appears to have been a bug in the system. Someone from our team will be reaching out shortly to assist.

lawsuitforms.org

App doesn't work and all of their badges require an upgrade to a paid plan, except one. A complete ripoff and false advertising.

Developer reply

September 15, 2020

Thank you for your feedback. Someone from our Customer Care Team will be reaching out to you to help resolve this issue.

Exilestore

Spam, spam, spam and more spam. They'll try to shove their payed plans down your throat at abusive prices for the benefit of displaying a pesky notification on your site. They do not respect your option when unsubscribing from certain notifications and some you aren't even allowed to unsubscribe from. Good riddance.