Reviews (182)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting customer trust and improving sales through effective trust badges. It's praised for easy installation, seamless integration, and quick setup, benefiting even those without technical expertise. The support team is frequently commended for their responsiveness and professionalism, providing prompt assistance with setup and troubleshooting, enhancing the user experience.

February 23, 2026

It’s pointless and there is a very low limit on the trusted tab shows for the free version. 39$ a month seems way too much for a small business store

Spiritual Couture Collection®LLC
United States
Almost 4 years using the app
February 12, 2026

The implementation was quick and looks great. Thanks Kekoa for the excellent customer service.

Pamela

Timeless Beauty
United States
8 days using the app
May 15, 2026

Thank uu soo much for this app I hope it helps with people feeling safe now in my site thank uu

South Bay Deals
United States
21 days using the app
February 1, 2026

Not worth it.

Coffee My Cup
United States
12 months using the app
TrustedSite replied February 9, 2026

Thanks for your feedback. We’re sorry the service didn’t meet your expectations. If there’s anything we can do to help, please don’t hesitate to reach out to us at care@trustedsite.com.

February 11, 2026

works like a dream im very happy with it

VoltGear
South Africa
About 2 months using the app
January 19, 2026

great support and implementation!

Plane Perfect
United States
About 1 year using the app
Edited September 10, 2024

Excellent app for boosting customer confidence. Definitely recommend it for everybody !!! Very responsive to my emails. Good service. Thank you!!!

EDIT: After more than 2 years, I asked for their assistance with an issue only to realize that their Support Team is still top notch.

Also, I feel I should emphasize how important it is that they are continously adding more features. This is invaluable !!!

Coloraddicted Com
Greece
Over 8 years using the app
January 26, 2026

Useful

Alfaxi
United States
19 days using the app
January 2, 2026

Perfect Service and great support team

OEM Probes
Canada
About 1 year using the app
Edited October 2, 2025

October2025 - 6 years into having a top tier TrustedSite Badge on my small micro business online store has been vital for visitors trust. Highly recommend using the TrustedSite App services.

October 2024 - TrustSite continues to be the #1 app for trust badges within my shop. Professional and trustworthy.

Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.

Essentialgifting
United States
About 7 years using the app