Reviews (181)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer trust and credibility with its security badges, noting improvements in sales and reduced cart abandonment. It's easy to implement and enhances website professionalism. The customer support is responsive and helpful, and the app is user-friendly, making it accessible even for those without technical expertise. The free version is appreciated, with options to upgrade for more features.

February 23, 2026

It’s pointless and there is a very low limit on the trusted tab shows for the free version. 39$ a month seems way too much for a small business store

Spiritual Couture Collection®LLC
United States
Almost 4 years using the app
February 12, 2026

The implementation was quick and looks great. Thanks Kekoa for the excellent customer service.

Pamela

Timeless Beauty
United States
8 days using the app
February 1, 2026

Not worth it.

Coffee My Cup
United States
12 months using the app
TrustedSite replied February 9, 2026

Thanks for your feedback. We’re sorry the service didn’t meet your expectations. If there’s anything we can do to help, please don’t hesitate to reach out to us at care@trustedsite.com.

January 19, 2026

great support and implementation!

Plane Perfect
United States
About 1 year using the app
January 2, 2026

Perfect Service and great support team

OEM Probes
Canada
About 1 year using the app
December 30, 2025

The agent handle what I needed with care. Thanks!

Epiphany Hair Fashion Boutique
United States
About 1 year using the app
October 28, 2025

reliable source of feedback from customers to the company and reach a large audience.

Juan Choconat UK
United Kingdom
About 4 years using the app
Edited September 10, 2024

Excellent app for boosting customer confidence. Definitely recommend it for everybody !!! Very responsive to my emails. Good service. Thank you!!!

EDIT: After more than 2 years, I asked for their assistance with an issue only to realize that their Support Team is still top notch.

Also, I feel I should emphasize how important it is that they are continously adding more features. This is invaluable !!!

Coloraddicted Com
Greece
Over 8 years using the app
Edited October 2, 2025

October2025 - 6 years into having a top tier TrustedSite Badge on my small micro business online store has been vital for visitors trust. Highly recommend using the TrustedSite App services.

October 2024 - TrustSite continues to be the #1 app for trust badges within my shop. Professional and trustworthy.

Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.

Essentialgifting
United States
About 7 years using the app
July 5, 2024

6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!

Cardno Ltd
United Kingdom
About 6 years using the app