The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Easy to setup and integrates seamlessly with the shop front without creating too much UI friction.
The customer service I received from Jay at trusted site was amazing! I was so frustrated with the app I was planning on deleting it! He fixed everything in under 24 hours and really alleviated a lot of the stress of running an online shop on your own with a million apps. Having one less thing to deal with really helps! Thanks so much for the service!
Jay Maudlin (TrustedSite Support) and Stephanie Filas is the best. Both of them are very professional and handle and will like to understand my request and make it happen.
I use this app to build trust with my visitors and give them a reason to shop with confidence. I needed help implementing the other important trust badge codes throughout my store. I had the pleasure of getting assistance from Jay. He is very friendly and professional. Everything was taken care of with very minimal effort from me. Thanks again!
The application itself is pretty good, that’s why I am using it. However support is very bad. They do not respond for days. I tried email and phone, but could get in touch with no one.
Be Active Toys
Jay was great in helping us add the trusted site trust marks on our website. The response was not always quick but that is expected to an extent given the different time zones we are operating in. We look forward to seeing whether the trust marks increase conversion.
The app is fine, the support is terrible. I have been trying to get rid of the former company name for 2,5 months now, NOTHING has been done.
Forum Home Appliances
Jay was very helpful in setting up the Trust badges on our website theme and accommodating to the changes we requested.
Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.
This app does nothing. My shop builder installed it and now i get tons of emails and the unsubscribe button does not work