Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer confidence and sales by displaying trust badges, which reassure shoppers about security. They appreciate the easy installation, daily malware scans, and certifications that enhance website credibility. Customer support is also praised for being responsive and helpful, especially with setup and troubleshooting.
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Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue.
For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.
I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.
Trustedsite definitely does what it's intended to do,allow customers to browse knowing that the site they are on is secured. Do wish there was an increased amount of views per month on the free version,but overall is great.
Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.
amazing support team and are quick with dealing with any issues.
thank you so much :D
Bon service, badge facile d'installation. Toujours une fierté de pouvoir montrer aux clients que nous sommes un site sécuritaire.
Christian
Kuryz.ca
6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!
This company is great and has certainly increased my sales. I would definitely recommend them.
I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.
Happy with the assurance it provides our customers. Still on free version but will embark on he paid journey as soon as our business grows in affordability. Thanks for this product, its great.