Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting trust and credibility, enhancing sales and conversion rates. It's especially beneficial for new stores. The app is easy to install, with effective trust badges that require no technical expertise. Security badges and trust marks are highlighted for building customer confidence. The app performs seamlessly, and customer support is praised for being responsive and helpful in resolving issues quickly.
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It’s pointless and there is a very low limit on the trusted tab shows for the free version. 39$ a month seems way too much for a small business store
The implementation was quick and looks great. Thanks Kekoa for the excellent customer service.
Pamela
Not worth it.
Thanks for your feedback. We’re sorry the service didn’t meet your expectations. If there’s anything we can do to help, please don’t hesitate to reach out to us at care@trustedsite.com.
great support and implementation!
Perfect Service and great support team
The agent handle what I needed with care. Thanks!
Excellent app for boosting customer confidence. Definitely recommend it for everybody !!! Very responsive to my emails. Good service. Thank you!!!
EDIT: After more than 2 years, I asked for their assistance with an issue only to realize that their Support Team is still top notch.
Also, I feel I should emphasize how important it is that they are continously adding more features. This is invaluable !!!
October2025 - 6 years into having a top tier TrustedSite Badge on my small micro business online store has been vital for visitors trust. Highly recommend using the TrustedSite App services.
October 2024 - TrustSite continues to be the #1 app for trust badges within my shop. Professional and trustworthy.
Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.
6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!
Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue.
For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.