Reviews (206)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and enhancing online store credibility with trust badges like the McAfee seal, which they note can increase sales. It's praised for its easy installation, user-friendly interface, and reliable security features. The free version offers good value, and responsive customer support is frequently highlighted for its helpfulness in setup and troubleshooting. Many consider upgrading for additional features.

July 31, 2024

I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.

G.R.A.C.E. APPAREL
United States
8 months using the app
September 20, 2024

Happy with the assurance it provides our customers. Still on free version but will embark on he paid journey as soon as our business grows in affordability. Thanks for this product, its great.

HogPro Scooters
South Africa
21 days using the app
November 8, 2024

amazing support team and are quick with dealing with any issues.
thank you so much :D

yofurn
United Kingdom
Over 1 year using the app
September 11, 2024

This company is great and has certainly increased my sales. I would definitely recommend them.

Heavenly Designs Watson Bathroom Accessories
United States
About 5 years using the app
January 6, 2025

Bon service, badge facile d'installation. Toujours une fierté de pouvoir montrer aux clients que nous sommes un site sécuritaire.

Christian
Kuryz.ca

Kuryz
Canada
1 day using the app
September 5, 2024

Great help for free. Thank you so much.

Knackmart
Spain
About 1 month using the app
Edited September 10, 2024

Excellent app for boosting customer confidence. Definitely recommend it for everybody !!! Very responsive to my emails. Good service. Thank you!!!

EDIT: After more than 2 years, I asked for their assistance with an issue only to realize that their Support Team is still top notch.

Also, I feel I should emphasize how important it is that they are continously adding more features. This is invaluable !!!

Coloraddicted Com
Greece
Over 8 years using the app
Edited October 2, 2024

October 2024 - TrustSite continues to be the #1 app for trust badges within my shop. Professional and trustworthy.

Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.

Essentialgifting
United States
About 6 years using the app
July 5, 2024

6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!

Cardno Ltd
United Kingdom
About 6 years using the app
October 7, 2024

Très bon application pour donner la confiance aux acheteurs, je suis sur la version gratuite déjà fait son effet je vais prendre la version pro plus tard, merci pour ce travail.

B-konnect
France
22 days using the app