Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

September 27, 2018

This app is very intuitive. Most important, it does not kill your page speed as compared to other ones we tried. The customer support is great and helped us within hours after we contacted them. Great app! Recommending

Zaleece LLC
United States
About 2 months using the app
October 24, 2022

Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.

Louisiana Pantry
United States
About 2 months using the app
Helium replied October 25, 2022

Thanks for sharing your experience! 😊

August 9, 2017

This is an amazing app.
I had some probs getting the hang of the implication, but the support is just amazing and was quick to answer any questions doing business hours.
They guided me thru the whole setup and even answered other question.

I tried the other menu system available here on Shopify app, but that is not a competitor to this one.

If you want to make it easy for your customers to find your products quick in your store ( and that is what we all wants ) then this is the app you should go for.
Today's customers wants to be able to find what they are looking for on your site very quickly. So go for it you will not regret it.
Per

Fvapetec
China
About 2 months using the app
February 7, 2023

I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!

Dotworkz Systems
United States
About 2 months using the app
Helium replied February 7, 2023

Thanks for your review! Glad we could assist 💪

January 6, 2020

I really like this app! Makes the menus look so beautiful, also with many different templates so they'll fit your brand no matter what.

Also, support is great and very friendly. Very interested in helping you out!

CBS Racing
Netherlands
About 2 months using the app
Helium replied January 23, 2020

Thank you! We're glad you were able to make beautiful menus so quickly. :)

May 1, 2017

Great support! Just what I needed in my store. Thanks a lot!

Myphonecase Com
United States
About 2 months using the app
June 12, 2021

This is a wonderful app with lots of great features. It also has lots of flexibility giving you the opportunity to change the layouts of your menus whenever you want. I had a few questions for the support team with fine tuning the menu to better suit my theme and they were so helpful and supportive. Can't recommend this app and their customer support enough. Would've given more than five stars if possible.

The Plush Market
United States
About 2 months using the app
Helium replied June 14, 2021

Wow, thanks so much! We're so happy to hear that both the app and our team exceeded your expectations! 🎉

Edited October 31, 2019

An awesome menu app. Hats off to the Helium team for creating a fully-featured, stable and intuitive menu offering.

Your Vintage Department Store
Canada
About 2 months using the app
Helium replied November 1, 2019

We really appreciate the kind words! Thanks so much :)

Edited October 27, 2015

Awesome idea and Awesome support from the whole team especially Josiah. Thanks for all your committed hard work a patience!

Blk Blu
United States
About 1 month using the app
December 10, 2015

Creating a mega menu on Shopify used to be an herculean task, if your theme didn't support it right out the box. And even then, you'd have to go through the hassle of adding every menu and sub-menu through Shopify's not-so-user-friendly Navigation section.
Thankfully I found Bacon Menu. Having to re-do my whole store design in a short time, this was the easiest way to do it. Adding items, managing your menus and customising the appearance is a breeze. I didn't even need a lot of customisation, because it looks great out of the box, but when I did with a specific item, Josiah was quick to reply. Don't believe me? Check it out how it looks on my store at www.barbabrada.com or try it for free for 14 days!

Barba Brada
Germany
About 1 month using the app