Reviews (280)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. They value its customization options, including adding product images to menus and multi-region support. The preview feature is praised for allowing a glimpse of menus before going live. Customer service is commended for quick, helpful responses. Many merchants report increased sales and improved site aesthetics. The app is also recognized for its affordability and professional appearance.

May 12, 2021

cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.

Little Colorado
United States
About 9 hours using the app
Helium replied May 12, 2021

Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍

Edited January 1, 2021

Didnt work for me when I would publish my changes, very frustrating & dont recommend. Worked with this one app for hours but every time, my published changes would not apply.

WonderWorld Beauty
United States
About 5 hours using the app
Helium replied January 4, 2021

I'm so sorry you had a frustrating experience!

Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.

Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 1 business day!

Give our support team a chance to help-- you won't be disappointed 😊

December 15, 2021

I installed this app and at first it seems okay, and seem to have trouble making more mega menus and I noticed there is a limit.. I decided to uninstall and noticed the loads of code still left on on store. Extremely annoying, once removed I still had an error come up on every page load. I managed to find the small piece of code causing the error. It was pretty frustrating to be honest.

Force of Life
United Kingdom
9 minutes using the app
Helium replied December 16, 2021

Thanks for the feedback, and sorry for any trouble caused!

The app does in fact require a paid plan if you wish to create more than one mega menu. There's a built-in uninstall tool in the app admin that can be used to remove app code from your store's theme, and we also have uninstall instructions documented in our help center (linked below) if you happen to delete the app from your store before removing the code.

http://help.heliumdev.com/en/articles/3163457-liquid-uninstall

We wish you the best of luck! Feel free to reach out to our Support team at support@heliumdev.com if you need anything from our side 😊