Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

November 4, 2023

It is a channel that has helped us reach a broader audience, easy to configure and manage.
Excellent, I recommend it

KM HERBAL
United States
About 2 months using the app
Microsoft replied November 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 28, 2021

I liked it, simple, focused and to the point. I would give it a high rating anyways, being microsoft.

S.W.I.F.G. Online (sowhatifeelgood.com)
United States
About 2 months using the app
Microsoft replied March 30, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

January 11, 2022

E-commerce is new to me (as a merchant) as a consumer, this has been my preferred option from the beginning of the Internet, starting with purchasing my favorite novels on Amazon. As a small business owner without a team of technical experts easily available Microsoft's approach makes its easy to understand and navigate. The Microsoft approach has removed the mystery for me, by simplifying, explaining and removing the technical jargon when it is not necessary. I recognized that I had to take the time to look at the material available on the Channels and follow the recommended approach, this may seem time consuming at first, but I can say in the long run it is much easier and faster than unsuccessfully fumbling through unhelpful technical writing and being referred in a circular fashion to the same material I did not understand in the first instance. To help me with building a good campaign I have just started the Microsoft Advertising Certified Professional Course which provides a comprehensive walk-through of what is required to succeed, and already I have learned so much. Moreover, what I do not know and must learn in order to be successful has been amplified. I had to choose between spending sometime reading, learning and applying or trying to get something up and running online with the hope of making a sale. From my experience over the past months, I chose the former, especially since I have also now found an approach that makes sense and works for me.

Our Fine Home
United States
About 2 months using the app
Microsoft replied January 12, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 17, 2023

Very easy to set up. Overall good experience so far.

Ruppy's Creations
United States
About 2 months using the app
Microsoft replied October 18, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Edited April 19, 2023

Microsoft Channel, c'est génial !

Productivité améliorée, fonctionnalités intuitives et conviviales, centralisation des communications et des fichiers, intégrations avec Teams et Outlook, suivi des tâches, rappels et notifications utiles, excellent service client.

Merci pour votre excellent travail !

Cordialement,

JEANMARC LAMOUREUX

LITHIPOWER
Canada
About 2 months using the app
Microsoft replied April 19, 2023

Merci pour votre avis! Nous sommes heureux que vous appréciez l’application et que vous la trouviez utile.  Si vous avez d’autres questions ou commentaires, n’hésitez pas à nous contacter directement à msftadsappsupport@microsoft.com.

October 9, 2022

Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.Sync product data to Microsoft Merchant Center and your products will appear across Microsoft.

dbshopnow
China
About 2 months using the app
Microsoft replied October 10, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

September 17, 2023

I love it it’s very helpful for beginners

Hustlengrow
United States
About 2 months using the app
Microsoft replied September 18, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

October 4, 2023

Extremely hard to edit your product's Microsoft shopping fields needed for Microsoft Merchant Center and Microsoft Advertising. There is no way in the MS Channel app to search for your product, so you have to scroll through dozens of pages of unsorted items. And it's very slow. They used to integrate better with access to a specific product's MS shopping fields from the shopify product page, but this integration no longer works.

Slate Avenue
United States
About 3 years using the app
Microsoft replied October 5, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

June 24, 2023

Great app to browse online. Make purchases, find info, and learn from. Would recommend for every day use.

GraceTymeMarketz.
United States
About 2 months using the app
Microsoft replied June 26, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 12, 2023

good

MONKEYBUSINESS
Canada
About 1 month using the app
Microsoft replied October 13, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.