Microsoft Channel , 370 reviews

Overall rating
4
Counts per rating level
  • 56% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 20% of ratings are 1 stars
June 2, 2021

Love the app and the ease of the integration process to market for my website. Shopify and Microsoft did a tremendous job of making this easy and quick to set up.

Never Been Beat
United States
Time spent using app: 3 months
Microsoft replied July 8, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business with ease. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

June 1, 2021

Great experience with tons of support. Fast and easy campaign setup. Any questions? Microsoft support is available.

Black Chains Wireless Outlet
United States
Time spent using app: 10 months
Microsoft replied July 8, 2021

Thank you for your feedback. Glad to hear that we've been able to assist you in growing your business and fast and easy campaign set up. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

May 16, 2021

Set up my advertising. It was fast and easy. I am pleased so far. I wish it had graphics to add, to make the ad stand out more.

CME Fashions
United States
Time spent using app: 9 months
Microsoft replied July 8, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business and it was easy and fast. Thank you also for your feedback of adding graphics, we have noted it. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

April 29, 2021

I am working on building visibility for my brand and so right now Microsoft ads are helping me to get more eyes on my site.

MoodConnect
United States
Time spent using app: 3 months
Microsoft replied July 8, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

Edited April 26, 2021

trying it for the 1st time....Hoping it goes well. I trust Shopify to select the most helper programs

Quality-Treasures-llc
United States
Time spent using app: 4 minutes
Microsoft replied April 28, 2021

Thank you for your review. Please let us know if you have any questions or need any assistance getting set up. Feel free to email us at msftadsappsupport@microsoft.com and we will get back to you.

April 14, 2021

I used this app to help me grow my online business. I use it to help me get my store's name in front of as many people as I can with little=to-no effort.

Aunt Mae's Place
United States
Time spent using app: 4 months
Microsoft replied April 28, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

April 14, 2021

This FC'n App does not work. Please someone at Microsoft give 2 FC's. Also, Shopify support wasn't helpful. Probably deflecting back to MSFT.

Tile City
United States
Time spent using app: About 1 year
Microsoft replied April 28, 2021

Hello - I'm sorry that the app has not been working for you. We certainly care a lot about your experience. Can you help us understand what the issue you are facing is? Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

April 11, 2021

The app isn't working the way it should and you end up just flushing your money. I own several stores and all have same issue. Support is terrible! They use every chance to send you off. I'm a month into having contacted them and they still have their heads in the clouds. The ISSUE: it won't pass Product Type into Microsoft Ads account and it's impossible to categorize products there without it. Can be done manually if you have 10 products, but when you have multiple stores and thousands of products... For a paid product, one that is used by thousands of stores this is beyond unprofessional and unethical.

Medicinal Supplies
United States
Time spent using app: 2 months
Microsoft replied April 13, 2021

March 5, 2021
Thank for your feedback! We're sorry to hear that you're not having a great experience with our app. We continue to strive to improve our products and would love to get your feedback to better the experience. We will have someone from our team reach out to you directly. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.

April 11, 2021

Same as others. Products pending for forever, the feed never populates in the Microsoft Ads own site. I had to just import everything from Google Shopping instead. So basically I just manage everything in Google and it duplicates all changes every week to Microsoft, only way I could get it to work.

Sock+Key
United States
Time spent using app: 10 months
Microsoft replied April 13, 2021

Thank for your feedback! We're sorry to hear that you're not having a great experience with our app. We continue to strive to improve our products and would love to get your feedback to better the experience. We will have someone from our team reach out to you directly. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.

Edited April 2, 2021

I am using this app to Market my online store to drive more sales and brand awareness to the social and Injustice

Chefs and Sons
United States
Time spent using app: 15 days
Microsoft replied April 13, 2021

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.