Reviews (707)

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and simple interface, noting its seamless integration with Shopify that enhances sales channel management. They commend its quick syncing and positive effects on sales and conversions. Customer support is also highlighted as responsive and helpful, with some merchants preferring this app over competitors like Google for its superior service and ease of use.

April 29, 2021

I am working on building visibility for my brand and so right now Microsoft ads are helping me to get more eyes on my site.

MoodConnect
United States
3 months using the app
Microsoft replied July 8, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

September 1, 2022

Microsoft Ads have produced three conversions, works well, must tweek to insure you are marketing the right products. If people don't want it, it won't sell regardless of the platform you use.

Creative Digital STL
United States
3 months using the app
Microsoft replied September 5, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 12, 2022

I could not, for the life of me, get it to work. I tried re-installing multiple times. I gave up after multiple attempts.

Best Planet
United States
3 months using the app
Microsoft replied October 13, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 17, 2021

love it! really amazing channel. good good good good good good good good good good good good goooood

Be Confident
United Kingdom
3 months using the app
Microsoft replied December 18, 2021

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful to your business

July 7, 2021

It was good. I really enjoyed it because it made it easy for me and my business to run and establish ads.

BestGoodsCompany
United States
3 months using the app
Microsoft replied August 24, 2021

Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

June 14, 2023

Essay to operate, very helpful, can be used anytime and very popular world wide and good ratting al

Siyaara
Canada
3 months using the app
Microsoft replied June 15, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Edited April 21, 2023

its good, im still learning about it. i thank you all for making sure i write something, awesome team.

bearlife4u
United States
3 months using the app
Microsoft replied April 17, 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

February 18, 2022

I’ve just today downloaded this app. So far, it seems very helpful and I like using it. I’m positive it will get even better the longer I use it.

Dysa’s BeWitchingly Divine
United States
3 months using the app
Microsoft replied February 21, 2022

Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 23, 2023

Great! It was pretty easy to set up and understand. I like the step by step instructions that were east to access

Digital Divva Products
United States
3 months using the app
Microsoft replied June 26, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 24, 2023

After integrating the Microsoft channel into my Shopify store, I promptly received a notification stating, "We regret to inform you that your store cannot be approved after careful review. Please reach out to Microsoft Advertising Support." It was perplexing to receive such a swift response, so I contacted the Microsoft team for clarification. Unfortunately, they informed me that my account had been completely blocked. I requested them to provide a reason for the blockage in order to address and rectify the issue, but they responded by saying they were unable to assist me with this matter.

Fleurlovin
United States
3 months using the app
Microsoft replied June 26, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.