Reviews (707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly setup and simple interface, noting its seamless integration with Shopify that enhances sales channel management. They commend its quick syncing and positive effects on sales and conversions. Customer support is also highlighted as responsive and helpful, with some merchants preferring this app over competitors like Google for its superior service and ease of use.
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Awesome app I love being able to composite my ads and have a trusted source at that! Couldn’t ask for a better service!
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
Do not attempt to use this app if:
• your store name uses an ampersand (&) because Microsoft Advertising won’t allow you to use it.
• you sell products that require you to use an estimated sign (℮) in the product variants because MA doesn't understand what it is. I had a horrible user experience attempting to set up my MA account, so I followed their links to submit feedback. My email was returned to me because their IT would only allow individuals within Microsoft to use the email alias publicly displayed. I tried using another link to give feedback and that returned a 404 page. I am still trying to delete my account but their help pages are out of date. I am going to require the use of a support specialist because the site won’t give me a clear way to delete my account. I wasted a lot of time trying to get this tool to work for my business. I would not recommend this app.
Thank for your feedback! We're sorry to hear that you're not having a great experience with our app. We continue to strive to improve our products and would love to get your feedback to better the experience. We will have someone from our team reach out to you directly. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.
I just started, i hope it will be amazing!!! I just want to distribute this product. I hope this avenue will help me make a great success from this new venture i am exploring.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I'm exited to find all that microsoft has to offer. My first impression of the partner program was like "WoW dudes"!!! thank you
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com
You cannot remove your payment information once it's entered without contacting Microsoft and you cannot delete an account at all. They do not allow deletion just inactivity.
Thank for your feedback! We're sorry to hear that you're having a hard time with the payment component. We will have someone from our team reach out to you for additional support. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.
easy set up
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
just setup completely and not ready to use yet.
but I think it is good to use as their brand microsoft which acompany me for many years from MS D0S , WIN 3.1 to WIN 11, I know it is different business, but I still hope this could be helpful for my business.
I will post a experience after a while .
thanks a lot.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
It is good for uploading and getting Microsoft approval for products, but won't connect for ad campaigns
Thank you for your review. I'm glad you were able to get your offers uploaded and approved using the app. The type of campaign created through Shopify requires the setup for conversion tracking to be completed. I would recommend reviewing the conversion tracking in your Microsoft settings to ensure UET tags exist, a conversion goal exists, and there is a conversion value set for the conversion goal. If needed please review the relative documentation below:
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500
If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.
I've also got suspended right after registration. Worst app ever. Now I'm under appeal.
Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.
App no longer works, and No feeds are generated. Only a blank screen loads. 5 days and Microsoft support have yet to respond to 3 tickets. It's useless.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.