Reviews (725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.
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Used for year in all our stores, never an issue, the quality of the customer is good to above average
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
it very very nice, I hope this will allow me to develop and increase my income. I can't wait to see the results
Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
Its good not too bad i wish they could be easier but overall its wasn’t that complicated i just like easier stuff
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
if someone can please contact us because we cannot even get past the sign in page so we cant do anything
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
So far it's been a bust. The one star review reflects that I can't get the app to actually working. Every-time I hit the product tab I get a "Failed to Loads Product Data" error.
*** Developer Reply to this review is not correct. The app displays products when using the Chrome browsers but when I use Safari the app shows that "product data could not load" . Also, only 44 show as being published. I have over 1000+ skus. 500+ are selected to show on the Microsoft app sales channel... The software is really buggy still
Thank you for your interest in the Microsoft Advertising app. We have reviewed your account and everything looks to be working as expected. If you should have any additional questions, please reach out to us directly at msftadsappsupport@microsoft.com.
Waiting for my review to come through so far it's pending on how I like this app. I like Microsoft so hopefully, this will be great!
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
I don't know how other Shopify stores have managed to get this app to work (according the recent reviews) but for the life of me (and MS support and Shopify support) it will not work. I am so disappointed too. I keep getting a message saying "cannot validate your credentials at this time, etc." I've been uninstalling and (attempting) reinstalling multiple times over the past week and still nothing. Sure wish Someone out there would figure out what's going on :(
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Very disappointed in this app. When setting up my store, their customer service team gave me the wrong info and I had to make a completely new store. Now they are saying the new one I make may not get approved. Very upset with the misdirection and help from their team. When confronting them to fix it they basically told me they dont know how.... Dont waste your money.
Thank you for your review. I apologize that you've faced some difficulties while using our app. Our Team has taken a look at the scenarios you described in your feedback, and made changes which should help fix the issues you have mentioned.
Moving forward you shouldn't experience the same difficulties when using the app. If there is anything else we can assist with please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
It's my first time using this app. the setup was very easy and well-detailed. I like Microsoft product .
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.