Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

March 5, 2023

its very easy to use and easy to understand on how to manage it i really like it so much and would recommend.

Axel ordonez
United States
4 months using the app
Microsoft replied March 14, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

November 16, 2022

its worked so far, meaning that it hasn't failed as of yet while I've been working on it. But it hasn't been long

Tas-Tee
United States
4 months using the app
Microsoft replied November 16, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

November 17, 2023

C'est compliqué, mais ca a l air professionel

Claude Berry
Canada
4 months using the app
Microsoft replied November 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

November 29, 2022

It’s been 8 days and my product still haven’t been reviewed. I don’t understand the delay. I missed Black Friday

Lovely-WomenWear
United States
4 months using the app
Microsoft replied November 30, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Edited September 30, 2023

My shop keeps getting rejected because of a "privacy policy" issue. I had no idea what that could mean. So, I contacted a rep, and they told me what needed to be changed so I did. Got a re-review of my shop and it then got rejected again for a privacy policy issue. I just give up and won't bother Microsoft at all.

Update 9/30/2023: My experience with Microsoft channel has been smooth and trouble-free. I updated all my legal information, such as privacy policy, tos, refunds & exchanges etc, and everything has been working well. I wish it continues like this.

Arcane Arcadia
United States
4 months using the app
Microsoft replied March 30, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue.  Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this. 

December 3, 2022

its easy to use this sales channel set up recommend absolutely perfect for the beginner starter stores like myself.

Twinkle Moments
United States
4 months using the app
Microsoft replied December 5, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

August 26, 2022

it was nice it assisted me with all i wanted and i will be able to sell on the store soon that great

Be-pad
Canada
8 months using the app
Microsoft replied August 29, 2022

Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 19, 2022

take too long to aprove my product been waiting two weeks none of my 250 products havent been approve

Bailey-Trenz™
United States
8 months using the app
Microsoft replied October 20, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

March 20, 2022

So far so great!! Hopefully everything on my end is up to par and I'm able to get my online store up and running. Microsoft has done well for me in other avenues so I'm confident the outcome will meet my expectations.

Airborne Imagery
United States
4 months using the app
Microsoft replied March 22, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 6, 2023

Microsoft is probably the worst company they blocked my business for no reason. Saying it was a security issue and then just blocking me after verifying.

Iva Lash
United States
4 months using the app
Microsoft replied March 14, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this