Microsoft Channel , 644 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness. They commend its seamless Shopify integration and efficient product syncing. The customer service is praised for its personal touch. Many merchants reported making sales shortly after installation, highlighting the app's effectiveness. It's particularly beneficial for small businesses, offering features like Microsoft ads and free Bing Shopping tab listing. Some merchants even find it more user-friendly than Google.
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DO NOT use this app. It's set up in such a way that it will start advertising campaigns on its own without you knowing about it until you get a bill.
Thank you for your feedback. I'm sorry that you have been facing issues with the charges on your account. We care a lot about your experience, and would like to better understand the issues you have been experiencing on our platform. Please reach out to us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.
I had the best, #1 customer support with Microsoft. Advertising team called and followed up with phone calls & emails....to address my issues. So far Microsoft is the only company with LIVE support.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Nice, i have just tried it recently but look like OK for my business.
Hope that it's will be work for my business and help it take more profit
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
So far, it's been very good, and I'm looking forward to seeing how AI works in Bing. The Ads setup is easier that Google's.
1. Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I used this app to help me set/up my shopify store and it was very helpful and easy to use. The instructions were fluent and self explanatory to follow through-out the sessions.
Thank you for your review! Glad to hear that we've been able to assist you in growing your business, and that the setup was fast and easy. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.
great app. one of the best app for any ecom business, helping businesses to publish products on microsoft and binge. Awesome always
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
The app doesn't transfer the product types to source by categories. It is very inconvenient to have to manually add custom labels to categories the inventory.
Thank for your review! Unfortunately our app requires merchants to categorize their own inventory as each merchant may want to categorize their products a little differently from one to another. Filters may be another great alternative to look into using when looking show specific types of products in your campaigns. If you should have any additional questions, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I keep trying to set up the app, and get the error message: Oops, Sorry. An error occurred while processing . . . I contacted Shopify and was told that it was a temporary error. I was then told a day later that all admin now had access. I guess that was all admin except for the others like me who are writing a similar review of this experience. The app is unusable. In addition, I have contacted the Microsoft Ads app developer, but have received no response, only a survey asking for our satisfaction.
Thank you for your interest in the Microsoft Advertising app. I'm sorry that you are having issues setting it up. I looked into your account and it does not appear that you have any active shopping campaigns. Please reach out to us directly at msftadsappsupport@microsoft.com and we can assist you. If you could include screenshots of the error you are getting that would be very helpful as well since we cannot see your Shopify experience.
It was good. I really enjoyed it because it made it easy for me and my business to run and establish ads.
Thank you for your review. Glad to hear that we've been able to assist you in growing your business. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.
A complete waste of time. Countless hours, e-mails and phone calls with Shopify and Microsoft Advertising support. This app has caused my Merchant Account to be suspended, fed incorrect data about my products to Microsoft, and as a result, I am not able to run ads. DO NOT INSTALL THIS APP. It will cause you thousands of dollars in lost sales.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.