MIDA: Heatmap, Replay & Record

MIDA: Heatmap, Replay & Record

Reviews (191)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed insights into customer behavior through session recordings, heatmaps, and interaction replays. It effectively identifies drop-off points, enhancing site conversions without slowing down the website. The app supports multiple stores, is GDPR compliant, and offers a user-friendly setup. Continuous updates and responsive customer support further enhance its value, with a free plan available for various business sizes.

Edited February 17, 2023

Amazing App Work Just fine for me, and customer support is amazing they reply instantly to any question especially Jennie from support is a kind person and help you in any way.

Shop For Gamers
Pakistan
4 days using the app
True Crafts (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5-star rating! We really appreciate it. We are delighted to hear that Amazing App works just fine for you, and that you have also enjoyed our customer support. We are grateful that you have especially praised Jennie from our support team—she truly is a kind person! Thank you for your kind words.

September 21, 2023

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
Spain
3 days using the app
True Crafts (by BSS Commerce) replied September 27, 2023

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

March 24, 2024

Consigliata!

Arcana 23
Estonia
2 days using the app
February 1, 2024

Jenna was great

Shop Emini Boutique
United States
About 12 hours using the app
December 26, 2024

TincsTitok Webáruház
Hungary
6 months using the app
January 2, 2025

KidCanCook
Canada
5 months using the app
January 23, 2025

Acharya Panchakarma
India
2 months using the app
November 29, 2024

TraumaPet France
France
About 1 month using the app
October 11, 2024

Camecoro Hungary
Hungary
7 months using the app
November 11, 2024

Ceramiche di Caltagirone Sofia
Italy
5 days using the app