MIDA: Heatmap, Replay & Record

MIDA: Heatmap, Replay & Record

Reviews (191)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed insights into customer behavior through session recordings, heatmaps, and interaction replays. It effectively identifies drop-off points, enhancing site conversions without slowing down the website. The app supports multiple stores, is GDPR compliant, and offers a user-friendly setup. Continuous updates and responsive customer support further enhance its value, with a free plan available for various business sizes.

January 10, 2025

City on Wall
Spain
About 16 hours using the app
October 10, 2024

CusPet
United States
About 1 month using the app
August 30, 2024

Martina Ken
Spain
4 months using the app
April 26, 2024

Triathlon Shop
Lebanon
4 months using the app
True Crafts (by BSS Commerce) replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 31, 2025

elements4me
Luxembourg
January 11, 2024

HUBTESLA
United Arab Emirates
3 months using the app