Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 26, 2024

Really good app for understanding the customer's journey. A+++

ScentFlow
New Zealand
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 22, 2024

Awesome app!

FemeWell
Italy
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 2, 2024

Very Nice app. Encountered some error reached to the support team got instant reply and solved the problem. Thankyou for the great support

Euro sourcing sp. z o.o.
Poland
About 2 hours using the app
March 20, 2024

Das Tracking funktioniert relativ gut, bis auf paar Anzeigefehler. Der Support ist auch sehr gut, antworten schnell und haben auch schnell jemand da der Probleme beheben kann und das sogar im Free Plan.
Die Preisgestaltung ist auch fair gestaltet.

CAT-FRIENDS
Germany
8 days using the app
MIDA (by BSS Commerce) replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 2, 2024

So far so good.
Have just installed this app, so can't comment on the ongoing use of it yet.

However it was super simple to install, and Joy on the support team was able to help and confirm that I had set it all up correctly which was fantastic.

HerbiDoor
Australia
19 minutes using the app
December 10, 2023

Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.

Get Good Gift
United States
5 days using the app
MIDA (by BSS Commerce) replied December 13, 2023

Thank you for the incredible 5-star rating of our app!

We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.

We truly appreciate your positive feedback and support!

December 18, 2023

Really great app and friendly and helpful support team!

Cabin Plans
Australia
About 2 months using the app
MIDA (by BSS Commerce) replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 13, 2023

this app help me a lot thank you.

GoCartify
India
About 2 months using the app
MIDA (by BSS Commerce) replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 19, 2024

The app is absolutely fantastic!

ModeVonBerlin
Bulgaria
21 days using the app
November 9, 2023

Thanks to the MIDA app, it helps me analyze what my visitors are doing so that I can improve my website and services. I can even see how my website will look on different platforms.

Mojomore
Malaysia
17 days using the app
MIDA (by BSS Commerce) replied November 13, 2023

Thank you for the 5 star rating!

We are delighted to hear that MIDA app helps you analyze website visitor data to improve your website and services. We also appreciate that you can view how your website looks on different platforms.

Thank you for your kind words!