MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration. It offers valuable insights through session recordings and heatmaps, helping understand customer behaviors and improve website metrics like bounce rates and conversions. The support team is noted for their quick and efficient responses. Additionally, it's GDPR compliant, supports multiple stores, and provides real-time analytics, making it a cost-effective choice for enhancing online store optimization.
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The product works as intended and the customer service is excellent. Would highly recommenced.
Thank you for your kind review.
We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.
Wishing you the best in your business ventures!
easy to use
The app is well optimized. Definitely recommend!
Unbelievably good customer service, and of course a super helpful app that allows us to improve our conversion rate.
Hey there!
Thanks so much for your amazing review! We're thrilled we could help you out. If you need anything else, just drop us an email at support-sbc-tc@bsscommerce.com or hit us up on Live Chat in the app.
Wishing you all the best with your business! 😊
This APP helped me a lot, very convenient
Thank you for your valuable review.
We're delighted to have been able to assist you. Should you need any further support, please don't hesitate to reach out to us at support-sbc@bsscommerce.com or via Live Chat in the app.
Wishing you all the best in your business!
Awesome app!.
Good App. Easy to use. Helpful chat
I just installed MIDA on my Shopify store because the heatmap I was using slowed down the page too much. It's too soon to know whether the change will improve the speed of my website.
But I am impressed with the quality of the recordings. They are very clear so I can see exactly what the customer has been doing.
In general, I think this is going to be a good app for me. It's very convenient to use, right in my store. I can look at the recordings and make minor adjustments to my website at the same time.
Thank you so much for your 5-star rating!
We are thrilled to hear that you are impressed with the quality of the recordings and find MIDA convenient to use in your Shopify store. We appreciate your positive feedback and are excited for the improvements this app will bring to your website.
great support answer really quick!
Hey there!
Thanks a bunch for your awesome review! We're super happy to have been able to help you out. If you ever need anything else or have more questions, don’t hesitate to reach out. You can drop us a line at support-sbc-tc@bsscommerce.com or just hit us up through the Live Chat in the app.
Wishing you all the best with your business! 😊
Good app, recordings are helpful to watch your visitors and see how they engage with the site. Huge help! Also Jennie was a huge help and very informative!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!