MIDA: Heatmap, Record & Replay
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.8 (79)
- Developer
- MIDA (by BSS Commerce)
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Improve shopping experience by better replays, recordings and heatmap for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart sessions & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Session by visitors: Watch full sessions of each visitor/customer
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Customer behavior
Marketing and sales
Visuals and reports
Launched
July 27, 2022
Languages
English
Categories
Works with
Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionPricing
Free
Free
- 400 monthly sessions (~1,000 pageviews)
- 30-day recording storage
Basic
$9.90 / month
- 1,000 monthly sessions
- Heatmaps
- Exclude visitors
- 60-day recording storage
7-day free trial
Growth
$19.90 / month
- 3,500 monthly sessions
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- 60-day recording storage
7-day free trial
Advanced
$39.90 / month
- 10,000 monthly sessions
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- 60-day recording storage
- [View more plans in the app]
7-day free trial
Free
Free
- 400 monthly sessions (~1,000 pageviews)
- 30-day recording storage
Basic
$9.90 / month
- 1,000 monthly sessions
- Heatmaps
- Exclude visitors
- 60-day recording storage
7-day free trial
Growth
$19.90 / month
- 3,500 monthly sessions
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- 60-day recording storage
7-day free trial
Advanced
$39.90 / month
- 10,000 monthly sessions
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- 60-day recording storage
- [View more plans in the app]
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (79)
We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
I just installed MIDA on my Shopify store because the heatmap I was using slowed down the page too much. It's too soon to know whether the change will improve the speed of my website.
But I am impressed with the quality of the recordings. They are very clear so I can see exactly what the customer has been doing.
In general, I think this is going to be a good app for me. It's very convenient to use, right in my store. I can look at the recordings and make minor adjustments to my website at the same time.
Thank you so much for your 5-star rating!
We are thrilled to hear that you are impressed with the quality of the recordings and find MIDA convenient to use in your Shopify store. We appreciate your positive feedback and are excited for the improvements this app will bring to your website.
I got this app because I was told it was needed. It actually is a very useful app. I can see the total movement of someone on my site. Every scroll, every page, every interaction. I couldn't get the app to ignore my movements, but Jena assisted me in making myself invisible. she is awesome.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Amazing app and concept, this is gold for small businesses like us, also thank you for giving us monthly 400 limit free.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Support
MIDA (by BSS Commerce) can answer any questions you have about MIDA: Heatmap, Record & Replay.
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