MIDA Recording Replay, Heatmap

MIDA Recording Replay, Heatmap

Free plan available. 14-day free trial.
Rating (4.7)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

July 27, 2022

Languages

English

Integrates with

Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Understand your customer journey & improve your shopping experience by recordings, replays & heatmap

MIDA Session Recording Replay will help you watch your customers' actions navigate your site. With full session recording and heatmaps, merchants can see what's happened and experiment with new ideas to lower their bounce rate and conquer cart abandonment. By understanding how customers experience your online store, you can reduce assumptions & validate designs for your site. Moreover, our app will categorize sessions as abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you watch your customers' actions navigate your site. With full session recording and heatmaps, merchants can see what's happened and experiment with new ideas to lower their bounce rate and conquer cart abandonment. By understanding how customers experience your online store, you can reduce assumptions & validate designs for your site. Moreover, our app will categorize sessions as abandoned cart, abandoned checkout & successful order. more
  • Session Recording: replay customer visits on your online store
  • Show detailed recording events: view product, add to cart, checkout.
  • Analytics: track & report customer data (checkout, add-to-cart sessions & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Session by visitors: Watch full sessions of each visitor/customer

Pricing

14-day free trial

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Live View
  • Analytics
  • Reset Recordings (unlimited)

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Live View
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Live View
  • Analytics
  • Reset Recordings (unlimited)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

21 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 22, 2023

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
India
Time spent using app: 7 days
BSS Commerce replied May 22, 2023

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that we can improve our app and our service as well. Hope that we can even assist you much further to revise your experience better.

If you might have any other concerns, don't hesitate to contact us at sales@bsscommerce.com

May 17, 2023

The customer service is really fast in case of support and request. I didn't get any problem with this app.

JessyJess | Boutique
Canada
Time spent using app: 2 months
BSS Commerce replied May 22, 2023

Thank you so much for your 5 star rating! We are so glad to hear that our customer service is speedy in terms of support and requests! We truly appreciate your positive words.

Edited May 10, 2023

The app is really great. The only thing is the less number of visitors recording. When selling in Europe the recording doesn’t last a day. Even if you pay you have to take the highest plan at the beginning. For testing purpose not that great.

KYMOLYN
Switzerland
Time spent using app: About 1 month
BSS Commerce replied May 16, 2023

Thank you for your 5-star rating!

We are delighted to hear that you think the app is great. We agree that the number of visitors recording is an issue and we are continuously looking into ways to improve this and make recording last longer even when selling in Europe.

Again, thank you for taking the time to give us your feedback.

About this app

Launched

July 27, 2022

Languages

English

Integrates with

Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Built by BSS Commerce

About BSS Commerce

5.0 average rating

3 years building apps for the Shopify App Store

Support

Send a message

+84987602961

sales@bsscommerce.com

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