MIDA: Heatmap, Record & Replay

Name: MIDA: Heatmap, Record & Replay
Brand: True Crafts (by BSS Commerce)
Rating: 4.9 (115 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (115)
Developer: True Crafts (by BSS Commerce)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

Session Recording: replay customer visits on your online store
Heatmaps: see what people find most interesting (and not)
Analytics: track & report customer data (checkout, add-to-cart & more)
Filter recordings by events: abandoned cart/checkout, successful order
Session by visitors: Watch full sessions of each visitor/customer

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Pricing

Free

400 monthly sessions (~1,000 pageviews)
30-day recording storage

Basic

$9.90 / month

1,000 monthly sessions
Heatmaps
Exclude visitors
Scheduled weekly reports
60-day recording storage

7-day free trial

Growth

$19.90 / month

3,500 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
Scheduled weekly reports
60-day recording storage

7-day free trial

Advanced

$39.90 / month

Plans for 100,000+ monthly sessions available, view more in the app

10,000 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
Scheduled weekly reports
60-day recording storage

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (115)

Overall rating

4.9

Counts per rating level

89% of ratings are 5 stars
102
7% of ratings are 4 stars
8
2% of ratings are 3 stars
2
1% of ratings are 2 stars
1
2% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for its session recordings, heatmaps, and custom dashboards, which effectively track user interactions and simplify data analysis. It's praised for easy installation, user-friendly operation, and a responsive support team. Additionally, its performance does not slow down websites, and the availability of a free version offers essential insights without added cost.

September 27, 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

EDEN HOME

Canada

5 months using the app

September 23, 2024

Very useful when analysing customer behaviour. Can see visitors' exact actions. Support team very responsive and cooperative. Great experience overall.

Amertaat

United Arab Emirates

4 months using the app