Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and AI-powered features that simplify ad creation and scheduling. It integrates well with social media platforms and is known for efficient customer service, especially from a support member named Alex. Merchants report increased store visits and views, making it a cost-effective marketing tool. It's recommended for small businesses and startups aiming to boost their brand awareness on social networks.

November 8, 2023

This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.

Sandee Rain Boutique
Australia
Over 2 years using the app
November 19, 2023

I am using the Growth plan, I will not recommend this app for following reasons
1. autoposts doesn't work. despite the fact this feature is not working app keeps consuming the balance of posts
2. Minta team doesn't look into the issue and as a resolution asks to renew the plan. Minta app teams acknowledges autoposts not working they don't adjust the lost credit but give 50 posts only as credit.
3. Instagram posts doesn't work.
I will recommend to look for other apps which have better features and better level of support!!!

matchless online
Australia
About 1 month using the app
October 21, 2023

Would Give zero stars if I could. Not worth your time or money. The videos are poor and mediocre, will not give you ads that are competitive with todays social media platforms. Also way to expensive, when you could pay a professional for way better content. Customer service is useless.

Satin&Silk
United States
10 days using the app
Edited September 5, 2023

The app isn't working well and pretty much still in development. It's just not ready for distribution. I reach out to customer service with problems that are never resolved. Instead they supposedly escalate problem to the development team but nothing is resolved. Issues are ongoing, problems continue with no resolution. Not worth the money.

RootRadar
United States
10 months using the app
December 25, 2022

I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst thing is that they are prepared to take your next $248 automatically! If you cancel this, they automatically delete your membership and leave you completely robbed and without the possibility of anything!

Shelvys Home Store
United States
8 months using the app
Minta Auto Post Videos by ReConvert replied June 7, 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

March 2, 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing

IamLameka Cosmetics
United States
About 1 month using the app
Minta Auto Post Videos by ReConvert replied June 7, 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

February 27, 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.

Now and Then Discounts
United States
About 1 month using the app
Minta Auto Post Videos by ReConvert replied June 2, 2023

Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?

Looking forward to solving this for you :)

Eric | Minta & ReConvert CEO

April 5, 2022

I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates

Montableaudeco
France
About 1 year using the app
Minta Auto Post Videos by ReConvert replied April 6, 2022

Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.

Edited December 29, 2022

I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.

The Tiffany Marie Collection
United States
About 1 year using the app
Minta Auto Post Videos by ReConvert replied March 15, 2022

Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and prevent you from being able to post consistently multiple times a day to all of your social channels since that would pretty much be a full time job. Minta makes it possible without you having to do anything, just link your store and go.

April 11, 2021

No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva

Phiyah
United States
9 months using the app
Minta Auto Post Videos by ReConvert replied April 12, 2021

Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed