Minta Social Media Video Maker , 699 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and AI-powered features that simplify ad creation and scheduling. It integrates well with social media platforms and is known for efficient customer service, especially from a support member named Alex. Merchants report increased store visits and views, making it a cost-effective marketing tool. It's recommended for small businesses and startups aiming to boost their brand awareness on social networks.
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This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.
I am using the Growth plan, I will not recommend this app for following reasons
1. autoposts doesn't work. despite the fact this feature is not working app keeps consuming the balance of posts
2. Minta team doesn't look into the issue and as a resolution asks to renew the plan. Minta app teams acknowledges autoposts not working they don't adjust the lost credit but give 50 posts only as credit.
3. Instagram posts doesn't work.
I will recommend to look for other apps which have better features and better level of support!!!
Would Give zero stars if I could. Not worth your time or money. The videos are poor and mediocre, will not give you ads that are competitive with todays social media platforms. Also way to expensive, when you could pay a professional for way better content. Customer service is useless.
The app isn't working well and pretty much still in development. It's just not ready for distribution. I reach out to customer service with problems that are never resolved. Instead they supposedly escalate problem to the development team but nothing is resolved. Issues are ongoing, problems continue with no resolution. Not worth the money.
I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst thing is that they are prepared to take your next $248 automatically! If you cancel this, they automatically delete your membership and leave you completely robbed and without the possibility of anything!
Hi there, unfortunately, your store is closed and we have no way of reaching out to you.
Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.
Please reach out to me to eric@reconvert.io and let's get it solved together,
Looking forward to hearing from you,
Eric | ReConvert & Minta CEO
Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing
Hi there, unfortunately, your store is closed and we have no way of reaching out to you.
Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.
Please reach out to me to eric@reconvert.io and let's get it solved together,
Looking forward to hearing from you,
Eric | ReConvert & Minta CEO
Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.
Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?
Looking forward to solving this for you :)
Eric | Minta & ReConvert CEO
I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates
Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.
I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.
Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and prevent you from being able to post consistently multiple times a day to all of your social channels since that would pretty much be a full time job. Minta makes it possible without you having to do anything, just link your store and go.
No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva
Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed