Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and sales-boosting features such as progress bars, volume discounts, and post-purchase sales. The support team is praised for their quick responses and efficient problem-solving. Merchants also value the app's ability to offer free gifts and multiple discounts without slowing down their websites. The free plan is particularly beneficial for small businesses. The app is commended for increasing sales, conversions, and revenue, backed by a responsive customer service team.

November 22, 2022

Features: A true gem on shopify app store! We were in pain to find a nice app that could add a free gift to our built-in cart slider with rules so that if someone wanted to add more they couldn't, and also to remove the gift when the cart threshold goes under the limit. This app does it all and i'm sure it has a ton more features for us to use. Support: AMAZING! 5-STAR service. Althought it's Black Friday and they are super busy they were kind enough to help me on the fly. Very smart staff and they even recommended a few tips that is going to make my customers experience better. Do not hesitate. Install the app and enjoy its features!

4 months using the app
July 25, 2023

Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.

Słodki Bufet
7 days using the app
November 11, 2022

This app is absolutely incredible for adding a free gift to your customers cart! I wanted to utilize the free gift option for the holiday season and I made the right choice by selecting this app! There were a few things I had questions on and couldn’t figure out on my own however the App owner was so incredibly helpful, there was a live chat I was able to get on multiple times to receive help. The best customer service I’ve ever experienced on an app and it also gets the job done perfectly!

Oaker and Elm
United States
16 days using the app
October 24, 2022

We wanted to find an app that would allow us to give tiered rewards/free gifts to customers who made purchases over a certain amount - we're currently using this app to do so and it's working great! It doesn't overlap with our other checkout/post-purchase apps, and the Monk customer support team has also been very helpful with their quick responses to all of our questions. I would recommend this app to anyone looking to increase their AOV.

Everyday California
United States
4 months using the app
October 11, 2022

Our experience with using Monk has been nothing less than exceptional! Their support is amazing, the founder himself helps you set up the features on the store. They are a team that cares about brands - they understand the problem deeply and try to figure out a solution.
They are very well planned and have reasonable timelines for new features that they launch. Installing this app helped us a lot in upselling a lot of products and even trying out some free gifts for our customers. Experimenting with this app is also easy.

The State Plate
6 months using the app
November 28, 2022

Wonderful support! I have a custom theme and Murtuza was able to integrate the app perfectly. This has been the best free gift + multiple discount app available. They definitely know what they are doing and I'm excited to see how the app progresses in the future. It is very easy to use and if you are looking for a seamless free-gift upsell option for your store, I literally tried them ALL and came back to this one.

United States
8 months using the app
February 1, 2023

I love this app! I tried quite a few, but none seems to work as seemless as Monk - in particular when it comes to the drop down checkout experience. It was super easy to set up and integration was smooth. The support that is being provided is also amazing! And it offers great features. Only using one so far but keen to explore more ! Can warmly recommend this app!

2 months using the app
November 23, 2022

It has been a great app so far. There are a few features that are missing but when talking to their team they say they should have those done in about 2 months which is nice to hear. Low cost but does what it needs to.

Space Mats
United States
10 days using the app
January 17, 2023

I've tried a few apps similar to this, but this one is by far the best! Easy to setup, and free to use if your sales are under a certain amount. I did have an issue with it not working at first but Murtuza from customer support helped me and and it was solved the same day! Thanks Monk & Murtuza!

Christopher Maxwell Art
About 7 hours using the app
February 24, 2023

Fantastic service ! I had a little tech issue , but it was related to my theme not the app. I reached out to support and spoke with Murtuza. He was really helpful and sorted the issue within my theme in a matter of no time.

I have switched to this app from another as the font set up in it was huge and looked ugly and it was taking them ages to sort out. Had problems with other apps too.

This is free for me at the moment due to my order volume, but will happily pay moving forward once the order volume goes over 100.

Now lets see the conversions and money roll in.

Thanks again !

United Kingdom
About 3 hours using the app