Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, functionality, and exceptional customer support. They value features like free gifts, cross-selling, and upselling, which reportedly boost conversion rates and average order value. The gift progress bar and customization options are also favored. Customer support, especially agents like Ananya and Ravish, are praised for their responsiveness and proactive assistance. The app's pricing is seen as reasonable, making it suitable for small businesses. It's recommended for its revenue generation potential and seamless integration.

November 8, 2023

I installed this app and was able to finally have a free gift added to my cart with a discount as well. Ran into a small issue which was fixed immediately and now everything is working like a charm. Customer service was amazing as everyone has stated. If you are looking for a great free gift, cross-sell, upsell cart app this is the one. Can't wait to see what else it can do for me and looking forward to increasing my AOV!!

LD Keyfinder
Canada
3 months using the app
December 28, 2023

Works as expected most of the time. And if not the support team is very helpfull and fast.

Pubquizshop.nl
Netherlands
3 months using the app
November 14, 2023

The Monk App is easy to navigate. There are helpful guides with screenshots to show each step, and the support team is top-notch! They quickly respond and thoroughly get you the right information or fix any issues! The app displays a seamless gift with purchase selector on the cart page, which looks great on the checkout page. Highly recommend!

The Legal Paige
United States
About 1 month using the app
November 17, 2023

The features of this app are great. The name "Monk Free Gift with Purchase" doesn't do its (user friendly) complexity justice. It has a ton of useful features that we couldn't find anywhere else. The support is one of the best that I have encountered. Great app!

Wasserfilteroase
Germany
About 1 month using the app
November 15, 2023

I am just learning to use the app so I needed support several times and they were extremely quick and helpful. (Murtuza and Ananya) Very appreciative of that.

Pink Paper Peppermints
United States
3 months using the app
November 29, 2023

Absolutely great support! Highly recommend the ease of setting this up.

Budeful
United Kingdom
4 months using the app
November 20, 2023

We are very happy with the app. Everything works fine and smoothly. Can recommend it.

HS Activa
Germany
5 months using the app
January 3, 2024

Great app to boost sales!

Vision Haircare
Sweden
About 1 month using the app
November 19, 2023

I recently had the pleasure of working with Sara on a custom request I had, and I couldn't be happier with the experience. She was incredibly helpful, demonstrating not only a high level of expertise but also a remarkable ability to implement my request in a timely manner. Highly recommend their service.

Prime EVA
Poland
20 days using the app
November 17, 2023

Shopify's default free gift promotion capabilities are really lackluster, so what Monk provides in their app is far superior. Their support was really helpful and fast, getting the app to work properly in my custom theme. Their app is proving to be a crucial part of my store's success during our busy holiday season. Thanks to everyone at Monk! Highly recommended.

Alexis Russell
United States
15 days using the app