Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, functionality, and exceptional customer support. They value features like free gifts, cross-selling, and upselling, which reportedly boost conversion rates and average order value. The gift progress bar and customization options are also favored. Customer support, especially agents like Ananya and Ravish, are praised for their responsiveness and proactive assistance. The app's pricing is seen as reasonable, making it suitable for small businesses. It's recommended for its revenue generation potential and seamless integration.

June 21, 2023

Great app with an even better customer service! Contacted the customer service and was helped by Murtuza. He fixed the issue that I had within minutes. Excellent work. Will definitely recommend this app.

GreenSelect.nl
Netherlands
16 days using the app
Edited February 19, 2024

Great app and amazing support. Always get an answer to my queries and assistance with anything I need.

Coconette-oz
Australia
10 months using the app
May 4, 2023

great customer service, and smooth functionality. really happy this app simplified 3-4 widgets in one process.

SAMER KHOUZAMI
United Arab Emirates
7 months using the app
July 14, 2023

rubbish apps .. charge me money,...... I never use it apps and just install charge me $ dollar.... rubbish apps ...try to scam us.

vestlit-1
Singapore
About 1 month using the app
Monk Commerce replied July 15, 2023

Update (July '23): A full refund has been processed.

This should not have happened. We apologize that you were billed even though you did not make use of the app. Please see the e-mail we've written to you - we are going to process a 100% refund right away.

September 19, 2023

I recently reached out to the customer service team, and I must say, I was thoroughly impressed. The support was very fast and efficient! Not only did they address my concerns promptly, but they also ensured that I fully understood the solution.

Dieffematic
Italy
12 days using the app
October 5, 2023

Love this app. Tech support has been great and guide me through the entire set up process. This app works well without a glitch.

dev youngla
United States
2 days using the app
October 26, 2023

Great app and Sara in support was fantastic

Orgenism
United Kingdom
7 months using the app
May 18, 2023

Great Customer Support. Murtuza was a great help, giving helpful insights.
The top feature is the cart and add ons.

Louis Muji Wallet
United States
4 months using the app
Edited November 23, 2023

The supporter answers my questions smoothly, Couldn't explain it more clearly. Thanks for the whole team!

My Store
Lithuania
21 days using the app
July 31, 2023

Murtuza was very patient and helpful! I appreciate the prompt service and would recommend this app to others.

PolyPaige
United States
About 2 months using the app