Monk Cart Upsell & Free Gift , 407 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, functionality, and exceptional customer support. They value features like free gifts, cross-selling, and upselling, which reportedly boost conversion rates and average order value. The gift progress bar and customization options are also favored. Customer support, especially agents like Ananya and Ravish, are praised for their responsiveness and proactive assistance. The app's pricing is seen as reasonable, making it suitable for small businesses. It's recommended for its revenue generation potential and seamless integration.
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Customer Service was super helpful, patient, and solved our issues when it came to combining the FREE GIFT + sitewide discount! Thanks again Faheed
Almost perfect. 4.5 / 5 Soon it will be 5/5.
Simple to configure, simple to use.
Very kind, helpful and efficient customer support!
Only 4 stars because for now, it does not work when 'buying immediately' but this option will be available soon. At that time, it will be worth 5 stars.
super app, tres facile à utiliser et à mettre en place. J'ai eu recours au service client concernat la localisation de certains funnel et ils ont été rapide et efficace comme on aime. Bravo!
Lässt uns schnell und unkompliziert Upsells generieren Die App tut was sie soll, ist unkompliziert und der Service im Live Chat funktioniert hervorragend.
Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.
The support team were amazing! We were experiencing issues with another gift app not working with different currencies but this app was a great solution.
While the analytics really leave something to be desired, the ease of use to set up this app, personalize it, stack discounts and features, and create a better customer experience is really all top-notch. The customer service in itself is worth every penny. I've reached out to them multiple times through the chat and have had resolutions and answers well within an hour. They're friendly, quick to respond, and open about what they know needs to improve and their plans for doing so.
If you're looking for a super easy, user-friendly experience to enhance your customer's experience, I would 100% recommend Monk.
Great support and customisation. The app has a nice user experience and we are seeing notable increases in AOV by using the free gift option.
Very easy to setup. Took me 10 mins. Had my first Google Meet support called with Faheed. Could not have been a better experience. Had an issue today and Sarah assisted me resolve it. It was an excellent experience. User Issue. Walked me over the fix and then assisted me test to ensure I was 100% comfortable. Excellent app and we are seeing an impression ROI.
Great app! The support is super helpful and I absolutely recommend it. The "Cross Sell" and "Free Gift" features are great and have increased my sales. 5 stars!