Reviews (630)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and free gift options, which significantly boost conversion rates and average order values. It offers a user-friendly interface, seamless Shopify integration, and replaces multiple apps with features like customizable carts and announcement bars. The support team is praised for its quick, proactive assistance, including customizations. Regular updates enhance functionality, particularly during peak sales periods, and the pricing is considered excellent for the value provided.

January 2, 2025

App works really well. We are able to give our customers extra offers and free gifts at check out as well as notify them of other deal.
Their service has been EXCELLENT.
We changed to a new theme and it was clashing with the app. The team was about to fix the issue for us in a promote manner. Totally recommend with app.

Ignight Me
Australia
12 months using the app
October 31, 2024

I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance.
Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it.
Thank you Monster Cart Team, our cart looks awesome! Weeeee!!

Plie Australia
Australia
Over 1 year using the app
November 12, 2024

It's been really good so far, support is great and a little bug was fixed quickly. So much functionality and always adding new features, plus excellent price. Very happy with this app, seems to have helped our conversion rate too!

EQUISK
Australia
3 months using the app
October 18, 2024

Wow what service! I worked closely to set up my cart and to learn about other features. I highly recommend.
Also our cart looks super pretty and fun. Thank you guys!

Jimena Alejandra
Australia
6 months using the app
November 12, 2024

I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!

Tribal Chimp
United States
Over 1 year using the app
December 5, 2024

Experience so far is good. I have seen an increase in cart conversions, think the goals free gift then free shipping helpls customer conversion. Customer service /help team have beeen great and easy to work with
I do need to learn more about Monster Cart and other options available,

Madam Cocoa
Australia
3 months using the app
November 8, 2024

Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!

Fikir Jewelry
Sweden
10 months using the app
December 22, 2024

Decent app - worked for us for a while - but their customer support is really the worst. Sarcastic comments while the client is frustrated. If you are a brand in India do not use the app as there are a lot of compatibility issues. 0 help from the support team.

K9 Vitality
India
Over 1 year using the app
November 30, 2024

Seeing that the founder himself is involved in support shows the quality and experience of this application, which I'll be using on all my future stores, and which is all I needed to have a powerful checkout for conversion.

Caudee
United Kingdom
30 days using the app
Edited November 14, 2024

Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. She very good and responsive to fix the issues I had.

The second time around I raised a request and mid chat, Charlene decide just to take a long extended lunch break and stop replying mid conversation, shortly after that it was passed onto Dounya, I find never tries to solve anything and I get no where.


Try to get Angelica if you can for support!

PlateGame
Australia
3 months using the app