Reviews (503)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants report this app effectively increases Average Order Value and enhances the checkout experience with seamless Shopify integration. It's praised for customization options, in-cart scarcity timers, and banner announcements. The app is easy to set up without complex coding and performs reliably. The support team is highly praised for their responsiveness and personalized assistance, often resolving issues quickly, which many merchants describe as exceptional.
Refine
-
By rating
Excellent app and service above expectations. Fast, friendly help and always gets a solution to any question or problem. We have been using this app since March 2023. Highly recommended!
Thanks absolute legend!!!!! 🙏🏻🙏🏻🙏🏻 Been a pleasure working with you over the years! 🥰🥰🥰🥰🥰🥰🥰
I've been using this app for over 3 years and honestly is so good and easy to use. service is amazing and a lot of things they have taken upon themselves to help and edit on behalf of me when i dont understand the steps.
Massive thankyou!!!!! The team works so hard. Means a heck a of a lot to the team. 🙏🏻🙏🏻🙏🏻🙏🏻
Ty
I am very new to Monster Cart but over the last 2 weeks have needed help and clarification on a number of issues during a Mothers Day campaign. The response time was very quick and the advice was clear and concise making it very easy to implement the updates on my website. I feel confident that i can navigate the cart myself without relying on others to assist me in the future. Highly recommend them!
Great app for cart upsell offers — exactly what I needed for my store. The support team resolved my issue perfectly, the only thing they could improve is their response time. Highly recommend!
App is blocking the zoom feature on my store from working on mobile. I found this out by disabling all app embeds and restoring them one by one, testing the zoom feature each time. When I enabled this app, the zoom feature went away again. Reached out to customer service and that was useless. Decided to uninstall the app and found a free alternative while searching.
Hey team.. This would be a simple theme fix 😅. However you never reached out to support for this issue. Please reach out and we would be happy to help 🥰
I do see cart clashed with another upsell app that was resolved quickly.
Hope we can make this right if you reached out again.
Our app replaces the need for the tier app on your store and another app... Feel free to reach out again if you want.
Ty - Co founder Monster
Good app, Have definitely noticed an increase in AOV with the progress bar integrated into the checkout
The discount calculation is weird and shows up differently in check out. I had so many customers asking. The App has lots of bugs and a very bad support. I moved to Unicorn Cart eventually.
Hey team.. you were on the older Version of the app. Version 2 is a whole new experience with a powerful suite of offers and flexibility. Sorry to hear about your experience. As you can see reading other reviews.. we normally get the opposite feedback. Don't hesitate to reach out if you need anything from us.. or want to try the new app.
Ty.. Co-Founder of Monster
Very happy to give the support team a 5 star review! I was going live with a promotion and I noticed the night before the drop downs were not working as I just upgraded to V2 of the app. The team were straight onto it and resolved it quickly. Always super helpful even when the customer (i.e. me) was in panic mode. Thank you!!
Really great customer service with prompt replies and quick actionable solutions. Great app overall!
I just downloaded this app, actually started with another one but then swithced to this one becuase this one had more and better features such as the sticky add to cart combined with everything else. Had some issues setting it up but the support has been really quick and so far managed to solve everything I have asked for :) very satisfied!