Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. They credit it for boosting average order value and conversion rates through various upsell and free gift options. The bundle offer feature, based on cart value, is particularly beneficial. Support is praised for its responsiveness and problem-solving abilities, even during peak sales periods. The app is reported to be bug-free, compatible with major browsers, and contributes to a professional customer journey. It's seen as a valuable tool for boosting sales and enhancing customer experience.

April 25, 2023

Raneen is an amazing person, did everything i asked for. perfect service and in the app is literally everything you need. recommend!

Trueblo
Switzerland
5 months using the app
August 30, 2023

No matter what the problem is, they will help you solve it patiently! It did solve a lot of my problems!!

INGS SKINCARE
United States
3 months using the app
July 28, 2023

This app is incredible, it's exactly what I was looking for regarding multi-tiered discounts/upsells. Gift with purchase is excellent!!

Aztec House
Australia
3 months using the app
April 26, 2023

We've been in touch quite regularly with support since installing this app. Charlene has been incredibly responsive, and has helped with some of our teething issues, and some queries we've had so far.

Currently the app is functioning well, and we're looking forward to seeing what it can generate for us.

Club Bunker
Australia
12 days using the app
September 13, 2023

I've only just started using this App, but the support has been amazing. Angelica clarified the app didn't have a specific feature I was after, but she was quick to send me a support article to understand other methods of applying bulk discounts that were compatible with Monster. Thank you!

OLOE
Australia
About 13 hours using the app
September 7, 2023

Best app on Shopify by far. Looks awesome, great features, backed up with fantastic customer service. Buy it, you need it.

Altitude Coffee London
United Kingdom
2 days using the app
August 8, 2023

I do not usually bother leaving reviews for plug-ins but this app has been the best experience for us on so many levels. Our store pretty much instantly started selling higher AOV and our CR even went up which is a huge win for us. The support team are genuinely next level on how fast they reply to things, and they even got a developer on our site to fix something at lightning speed. I love everything about this app and how easy it is and I wish I found it sooner. Thanks!

Lonely Kids Club
Australia
About 24 hours using the app
April 25, 2023

Amazing cart, does what it says on the tin. Really useful features. Super well done.

Where this app is let down, from my experience just now, is its lack of developer environments. Meaning that, if you seek changes made by the developer, they cannot preview their changes unless they activate the feature on your live theme.

For example, I enabled the Sticky Cart, which basically didn't work at all. It didn't appear at the right time in the scroll, and when it did appear, it would appear at the top of the page, blocking our navigation menu.

I sought help from their customer service, and the developer had kept the erroneous sticky cart enabled on my live theme while trying to make the fixes.

This meant that the faulty sticky cart has blocked customers from navigating our store. The developer also wasn't able to fix the issue properly, and kept the sticky cart live without checking overnight, so there was 1 night of customers who weren't able to navigate our store once reaching the product page due to the frozen sticky cart. Had a lot of drop-offs.

I had purposefully kept the sticky cart turned off, knowing it had issues, but the developer continuously turned it back on. This specific concern may not be the fault of the developer, but more of the lack of "preview" environment of this app.

Anyways, I will probably give up on the Sticky Cart and seek another app for it. I will probably get a reply that the sticky cart feature depends on theme to theme, and every theme is built differently. I get that, it's just that the correction of this wasn't handled properly.

Overall, really happy with the Main cart, but terribly disappointed in the process of getting the sticky cart to work.

nightcity clothing
United Kingdom
16 days using the app
Monster Apps replied June 27, 2023

Legendddd... Ty here one of the founders. ✌️ Thanks for the kind words about the cart! 🙏🏻 Sorry to hear about the sticky-cart experience 😅.
We're absolutely slammed by installs and focused on building our most requested features.
Unfortunately, we have never been asked to add a dev environment for sticky-cart as it works perfectly for most stores out of the box.
However.... we are definitely going to do our best to make all your upsell dreams come true over time!!! This is a great idea to add to our roadmap 🥰🥰🥰

April 18, 2023

App works great and Charlene was super helpful with any questions we had setting it up and fixing any problems we cam across

Emery Surfboards & Apparel
Australia
4 months using the app
December 1, 2023

Thank you for your support, Charlene.

Destino Farms
United States
About 15 hours using the app