Reviews (619)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce operations by increasing conversion rates and average order values through its upsell and free gift features. It's noted for its user-friendly interface, easy setup, and seamless Shopify integration. The app offers extensive customization without needing CSS knowledge and is supported by responsive customer service that provides personalized assistance and instructional resources.

April 3, 2023

I had this app downloaded for a loooong time, finally took the time to set it up and I WIIISSSSHHHH I set it up sooner as it is unreal! It is soooo fast and quick, probably the fastest smoothest app i have worked with and genuinely makes our store look like its had 10x the amount spent building it. Huge shoutout to "Charlene" in particularly who has helped me more than any other support from another app. Should out to other team members and the dev there too as all have been great, "Shada" also has helped me many nights so bg shout out to her. Overall amazing i think i have asked "Charlene" a million questions and every time she has been hugely enthusiastic to help! 10/10 100% recommend!

RoseGold & Black
Australia
10 months using the app
May 19, 2023

Great customer service! I had an issue that I could not solve myself. The customer service rep, Charlene, was friendly and fast to fix the issue!

29Fifty
United States
10 months using the app
July 8, 2022

I really have to congrats the support for their kindness and their efficience.
I already had some very positive feedbacks about the Monster team and I have to admit that they deserve it. Keep going like this ! And the app is really cool also ;-)

Black idol
France
10 months using the app
September 6, 2020

Awesome app! Really great looking cart + smart upsell everywhere :$$ Can't find app like this long time... Thanks a lot! Highly recommend.

SPACE POWERZ
United States
9 months using the app
Monster Apps replied September 21, 2020

Thanks for your kind words. 🙏🏻
We can't wait to show you our future plans for this app!
So much Upsell AWESOMENESS!

June 15, 2023

I had the pleasure of interacting with Charlene, and I must say her professionalism and prompt responses were truly outstanding. She swiftly addressed my concerns and resolved the issue without any hassle. Her expertise and efficiency in solving problems are commendable. I highly appreciate her dedication to providing excellent customer service. Thank you, Charlene, for your remarkable support and quick resolution of my concerns.

AIGC-DTG
China
9 months using the app
August 8, 2022

Beautiful app! You're able to customize your cart exactly how you want and upsell like crazy! The developers and support is absolutely amazing as well. I needed help fixing something and they helped right away. Definitely recommend installing this app ASAP!

Ratchet Decals
United States
9 months using the app
March 5, 2023

Charlene with customer service was amazing! I was having trouble creating my first campaign and she did everything for me through the back end. Her personality was so fun and it felt like I was talking to a friend and not a robot.
Highly recommend this app.

Xalura
United States
9 months using the app
February 25, 2023

They are really quick to solve problems, and the service attitude of customer service is also very good, especially Miss "Charlene"

ViVANT
United States
9 months using the app
July 11, 2023

10/10
Perfect App for cart upsells!!
Costumer service super quick,
Raneen solved my issues within 5 minutes,
highly recommend this app

Luxural™
Canada
9 months using the app
March 22, 2023

Wow amazing experience with the app and with the customer service. So friendly Charlene helped me in all the settings. She was so efficient. THANKS

L'Enfant Malin
Estonia
9 months using the app