Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, intuitive navigation, and easy integration with Shopify. It's praised for simplifying tasks like order management, shipping rate calculation, and label printing. Unique features such as multibox shipments, automatic box packing, and live rates at checkout are highly valued. It's recommended for those seeking better control over shipping costs and product separation. The customer support is commended for its promptness, effectiveness, and availability, providing detailed explanations and walk-throughs. Many noted it enhances business efficiency and simplifies the label printing process.

March 29, 2024

So far so good. The support team has been very helpful. The only complaint is in regards to the UI/UX. It would be nice if there was a "back" function to toggle between screens. As it is now, one must go back to the menu and navigate to where one would like to go, even if it's to the previous screen.

Key Issues Comics
Canada
7 months using the app
March 5, 2024

Very helpful zoom call!

L8Hasselblad
Sweden
6 months using the app
March 1, 2024

helpful , good

Bodyreact
United Kingdom
5 months using the app
March 15, 2024

Issue resolved quickly!

Cornucopia Pet Foods
United States
4 months using the app
March 14, 2024

So far the app is working great. I setup a call with support to get everything setup properly, which made it much easier. They were very helpful and everything was working when we were done.

Dukes Delites
United States
4 months using the app
March 6, 2024

Excellent service and very helpful with the guide to use the app

Hall of Fame Collection
Canada
About 2 months using the app
April 11, 2024

Sibi was very helpful! Great customer service, fast and clear. Thank you!

Alma Gourmet
United States
30 days using the app
April 3, 2024

Bra support!

MapArt
Sweden
About 1 month using the app
March 18, 2024

excellent help! Sibi was very quick and knowledgeable.

A Better Look
Canada
About 1 month using the app
February 12, 2024

At the beginning the app looks a bit confusing. But you quickly understand things, and if you get stuck, the support is always there. They answer quickly, help you step by step and teach you how to use the app. In my case, Sidhanth taught me how to use it. We started a Zoom call and he explained everything clearly step by step. Very happy with the app. I would definitely recommend it to anyone.

GBros.
Italy
2 months using the app