Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 6, 2023

Excellent customer service at all hours of the day, and extensive options to customize our shipping preferences. Really enjoying this app so far!

glassology
Canada
Time spent using app: 23 days
PluginHive replied April 10, 2023

Thank you for sharing your experience with our Shipping App! We are glad to know that our app has helped you optimize your shipping strategy and meet your business goals. Please do not hesitate to contact us if you have any questions or concerns.

Thank you for choosing our app, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

April 4, 2023

I love the customer support. I couldn't understand how to get the app working but I had a very informative meeting on the computer and now I can use the app! Look forward to using this app for all my shipping needs.

Skullside
Canada
Time spent using app: 4 days
PluginHive replied April 6, 2023

Thank you for taking the time to share your positive feedback about our PH Multi Carrier Shipping Label App. We're delighted to hear that our customer support team was able to assist you in getting the app up and running for your shipping needs.

We value your business and strive to provide our customers with the best possible experience. If you have any further questions or concerns, please do not hesitate to reach out to us.

Regards,
PH Multi Carrier Shipping Label App Team.

Edited April 3, 2023

I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!

Gimme Food
Sweden
Time spent using app: About 1 month
PluginHive replied April 4, 2023

Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions.

Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

March 27, 2023

As an Australian with difficult shipping needs, this app is the best in class. It actually has Australian carrier options, and has very helpful helpfiles if you need to learn how to set up the app.
The features are almost perfect. There are a lot of options that are not explained, but support are very quick to respond and explain everything.

We have rate calculations happening at checkout using both weights and dimensions, we are linked up with a good range of Australian carriers, and we're able to account for steep surcharges that some couriers add when shipping large and heavy items, so we're not losing money on those orders. It's answered our prayers on the shipping front for Shopify.

Mustang Motorsport
Australia
Time spent using app: About 2 months
PluginHive replied March 28, 2023

Thank you for providing feedback on the PH Multi-Carrier Shipping app. We're glad that our app has been able to help you ship with your preferred carriers: TNT, Australia Post, and Sendle.

If you have any further questions or concerns, please don't hesitate to reach out. We value your business and are always here to help you with your shipping needs.

Regards,
PH Multi Carrier Shipping Label App Team

March 22, 2023

Shashi was very helpful resolving our doubts. The app works very well and we are happy with the service

DisnDis
Romania
Time spent using app: 8 months
PluginHive replied March 26, 2023

Thank you for your feedback. We're happy that we were able to help you with displaying UPS & FedEx-calculated shipping rates at checkout using our app.

As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.

Regards,
PH Multi Carrier Shipping Label App Team

March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Competition Werkes
United States
Time spent using app: About 4 hours
PluginHive replied March 26, 2023

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

March 21, 2023

Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!

Marvolus Mfg Co
United States
Time spent using app: 8 months
March 15, 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

EP-Tuning
United States
Time spent using app: 2 days
PluginHive replied March 15, 2023

Thank you for your positive review.

We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules

We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.

Best Regards,
PH Multi Carrier Shipping Label Team.

March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Tucker & Bloom Bags
United States
Time spent using app: 5 months
PluginHive replied March 9, 2023

Thank you for your feedback on the PH Multi-Carrier Shipping app!

We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout.

Please do not hesitate to contact us if you have any questions.

Happy Shipping with PluginHive!

Edited March 10, 2023

I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.

Northking Finland
Finland
Time spent using app: 26 days