Reviews (519)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

October 16, 2024

When it works, it works okay, but I am contacting help nearly every day to address issues with their system.

The whole point of paying for an app is to make my shipping faster, and this is not doing it.

Rally Moto Shop
Canada
22 days using the app
August 29, 2024

I have rarely, if ever, received better customer service then we received from Touseef. Really amazing, as we had a small issue on our end, and we are tech dummies, in trying to set up the app with him and he walked us through it in a few calls. I would highly recommend this service and this App.

Tijon
United States
13 days using the app
PluginHive replied September 13, 2024

Thank you for your review! We’re glad to hear that you found our service exceptional and that the setup process was smooth.

It’s wonderful to know that our app is effectively managing your perfume shipments with USPS and FedEx. If you have any more questions, feel free to reach out.

October 30, 2024

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Northern Wildflowers
Canada
1 day using the app
November 6, 2024

Great Customer Service. The team is very responsive and super helpful!

JumblCrafts
United States
4 months using the app
October 18, 2024

Great support by Jagruti. The app is fulfilling our need well. Great job team PH.

Scentira
India
15 days using the app
PluginHive replied October 23, 2024

Thank you for your review! We're glad we could help you automate shipping with Blue Dart for your Luxury Fragrances store in India.

If you need further assistance, feel free to reach out!

October 9, 2024

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

Marwa Jewels
Australia
About 21 hours using the app
PluginHive replied October 18, 2024

Thank you for your review! We're glad the app is helping your jewelry business automate shipping with Australia Post MyPost Business.

If you need further assistance, feel free to reach out!

July 18, 2024

Customer service is amazing, I had setup issues due to not knowing the step by step process to activate this service. They called me right away and setup a zoom meeting to walk me through everything I needed to understand what I needed to do.

RDI-ARMS
United States
3 months using the app
PluginHive replied July 22, 2024

We're happy to hear our app helps manage domestic shipping for your US business with UPS and USPS Ground services for arms and electronics. Thanks for using the Multi-Carrier Shipping Label app.

August 30, 2024

We just installed it and give it a try, the support is awesome, quick response and very helpful

Happibox
Sweden
12 days using the app
PluginHive replied September 19, 2024

Thank you for your feedback! We're glad to hear you're enjoying the support as you get started with our app.

If you have any questions about using PostNord's Varubrev-klass1 service for your food items, please don't hesitate to reach out. We're here to help!

September 11, 2024

Manohar was extremely helpful in helping me set up UPS shipping for my client's store. The app was integrated with UPS correctly, but via a screenshare, we were able to uncover why the rates weren't populating at checkout. Thank you!

World Gems And Fossils
United States
2 days using the app
PluginHive replied October 14, 2024

Thank you for your review! We're glad to hear that our app seamlessly integrates with UPS for both domestic and international shipping requirements for your gemstone business.

If you have any further questions or need assistance, feel free to reach out!

July 9, 2024

I have been using pluginhive for many years now. It is easy to use and anything tricky comes up - the staff are always very helpful. Sagar has answered all my questions and jumps onto a zoom to guide me though more complicated stuff. great app!

LeCil
Australia
Over 1 year using the app
PluginHive replied July 15, 2024

Its great that our app helps your Australian beauty business with domestic and international shipping options by displaying rates for both Au Post (domestic) and DHL Express (international).