Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support and user-friendly interface. It's valued for managing orders, calculating shipping rates, and automating label printing. The app integrates well with Shopify and courier accounts, handling multibox shipments and finding the best shipping rates. It's particularly recommended for Australian businesses due to its compatibility with various shipping services. Merchants praise its quick, reliable service and easy setup process.

March 8, 2024

Keerthi was amazing helped me so much and made the experience very easy while also being patient which was great. Thank you

Bros In Beards
Australia
7 days using the app
March 18, 2024

Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.

Kesslers Cacti
United States
About 1 month using the app
April 4, 2024

Manohar was a great help getting my store setup with shipping rates. Provided a detailed explanation of how to use the app and features within it.

Metro Wholesale SD
United States
7 days using the app
April 1, 2024

Excellent customer service. Sibi was super helpful, very knowledgable and was able to help us solve all of our issues. 5 stars for sure!

Blue Sky Scrubs
United States
7 days using the app
February 2, 2024

Very helpful walking me through set up of my account and further assistance offered when my first order comes in. very pleased

Style Avenue Boutique
United States
19 days using the app
January 30, 2024

Advisor was very helpful and explained what I need to do, to get the ball rolling with our requested shipping automation.

Kapiti Hobbies
New Zealand
About 2 months using the app
January 15, 2024

After I installed the app, I had a great conversation with one of their reps and at that time I found that to be able to use this plug in dynamically I had to upgrade to another plan. The next plan was $79, but if you add the plug in subscrition of $9 mer month it comes to about $90 per month which does not make sense for me. All in all the tech support rep offer great customer support. I am going to switch to another platform and will definitely use the PH plugin.

Tangerine Leathercraft
United States
3 months using the app
PluginHive replied January 17, 2024

Dear Ivan,
It's great to know that you are happy with the PluginHive app.
You are correct: live rates at checkout require a Shopify plan with Carrier Calculated Shipping enabled.
Additionally, I would like to confirm that shipment processing, including label generation, fulfillment, and live tracking, is available for ALL Shopify plans.

April 11, 2024

Thank you for all you help Keerthi. It really helped having the step by step help through Shopify.

Florentine Gold
Australia
3 days using the app
March 11, 2024

Great support to help me get the app setup, very patient and clear instructions.

Kingsdale Feeds
United Kingdom
14 days using the app
January 8, 2024

Great support system! Always answering any questions I had about the application in a swift manner and even hopping on a call to troubleshoot app issues.

Alex Blom Creates
United States
3 months using the app