Reviews (564)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shipping efficiency and customer satisfaction. It streamlines multi-carrier shipping operations with features like accurate rate calculation and easy label creation for multi-package orders. The user-friendly interface integrates seamlessly with carriers such as FedEx, UPS, and USPS. Exceptional customer support is often highlighted, with quick, helpful responses and personalized assistance, including setup help and knowledgeable troubleshooting.

January 14, 2025

Väldigt bra samtal som fick allt att fungera.

Mysk
Sweden
1 day using the app
November 6, 2024

Great Customer Service. The team is very responsive and super helpful!

JumblCrafts
United States
4 months using the app
PluginHive replied December 4, 2024

Thank you for your feedback! We're happy to help you integrate your USPS account and set up the USPS Ground Advantage service for your store with Craft items in the USA.

If ...

October 25, 2024

Amazing customer support!!

iGUIDE Camera Store
Canada
9 months using the app
PluginHive replied December 13, 2024

Thank you for your review! We're happy to assist you in automating global shipping with your UPS account for your Store having Proprietary 3D cameras for immersive virtual ...

January 25, 2025

Sagar has been super helpful with the integration of this app. I was very stressed as it's not easy to set up in Australia. This has been the best service I have received from anyone! Thanks Sagar!!

La Karbah™
Australia
About 5 hours using the app
November 22, 2024

I was disappointed with this shipping app on multiple levels. For one, it's not a pleasing dashboard to work within, and could be made to look more modern, but that I could deal with if it worked well as an app.

The frustrating part was not being able to void a UPS label when you've made a mistake. I was not getting a clear instruction from the customer service team on how to go about voiding an ...

Black Magic Alchemy
Canada
4 days using the app
PluginHive replied December 30, 2024

Hello Shane,

Thank you for your feedback.

The app supports the "Cancel Shipment" (Void Label) option for unfulfilled orders but not for fulfilled ones. However, we’re ...

October 31, 2024

Amazing support!

Shipping setup is complex and their support team helped us with every step of the way.
Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies.

The app catered for all our needs, with NZ post and DHL integrations.

Barkers
New Zealand
About 1 month using the app
PluginHive replied November 5, 2024

Thank you for your feedback! We're happy to help you integrate your NZ Post and DHL Express accounts and set up the NZ Post International and DHL Express Worldwide services ...

February 6, 2025

Great app and wonderful support setting it up. Once installed, Manohar called me right away to help set up the required rules and settings.

Vegan Essentials
United States
About 1 hour using the app
PluginHive replied February 20, 2025

Thank you for your review! We're happy to assist you in automating domestic shipping with your UPS account for your Store specialising in snacks and vegan meat in the USA.

If ...

November 5, 2024

Började med appen och fick direkt hjälp med en värdefull genomgång via zoom!

Psykiatrispecialisterna Shop
Sweden
10 days using the app
PluginHive replied December 4, 2024

Tack för din feedback! Vi är glada att vi kunde hjälpa dig med att integrera ditt Postnord-konto och ställa in inrikesfrakt för dina Wellness-produkter i Sverige.

Om du någon ...

November 7, 2024

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

Pet Butler
United States
8 days using the app
PluginHive replied December 3, 2024

Thank you for your review! We’re pleased to assist you in automating shipping with the UPS carrier and setting up multiple package shipments for your clothing store in the ...

November 12, 2024

Helpful with integration and answered all of my questions.

Void Putters
United States
4 days using the app
PluginHive replied November 25, 2024

Thank you for your feedback! We're happy to help you integrate your APC Logistics account and set up international services for your store, specialising in putters in the US. ...