Reviews (564)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shipping efficiency and customer satisfaction. It streamlines multi-carrier shipping operations with features like accurate rate calculation and easy label creation for multi-package orders. The user-friendly interface integrates seamlessly with carriers such as FedEx, UPS, and USPS. Exceptional customer support is often highlighted, with quick, helpful responses and personalized assistance, including setup help and knowledgeable troubleshooting.

November 6, 2024

Great Customer Service. The team is very responsive and super helpful!

JumblCrafts
United States
4 months using the app
PluginHive replied December 4, 2024

Thank you for your feedback! We're happy to help you integrate your USPS account and set up the USPS Ground Advantage service for your store with Craft items in the USA.

If you have any queries, feel free to reach out!

October 30, 2024

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Northern Wildflowers
Canada
1 day using the app
PluginHive replied December 9, 2024

Thank you for your review! We’re glad to have helped you integrate your Purolator and Canada Post accounts and set up domestic shipping for your Flower and Fruit Seeds store in Canada.

If you have any questions, feel free to reach out!

October 9, 2024

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

Marwa Jewels
Australia
About 2 months using the app
PluginHive replied October 18, 2024

Thank you for your review! We're glad the app is helping your jewelry business automate shipping with Australia Post MyPost Business.

If you need further assistance, feel free to reach out!

October 4, 2024

By far the best customer service I've had since trying any other shipping app. The step-by-step help via a Zoom call was not expected but extremely appreciated. I'd been struggling by myself trying to navigate other apps so to get such great customer service (and to get my shipping rates finally working correctly) when I was at my wit's end was just terrific. Highly recommend!

Izzie Mac
United States
8 days using the app
PluginHive replied October 16, 2024

Thank you for your kind words! We’re glad to hear our support made a difference in getting your USPS shipping rates working smoothly for your clothing business. We appreciate your recommendation!

October 16, 2024

When it works, it works okay, but I am contacting help nearly every day to address issues with their system.

The whole point of paying for an app is to make my shipping faster, and this is not doing it.

Rally Moto Shop
Canada
22 days using the app
September 30, 2024

Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.

ZePooch, plein-air canin
Canada
5 months using the app
PluginHive replied November 11, 2024

Thank you for your review! We’re glad to have helped you integrate Purolator for your dog clothing business, making tracking orders across Canada and the USA easier.

If you have any questions, feel free to reach out!

November 12, 2024

Helpful with integration and answered all of my questions.

Void Putters
United States
4 days using the app
PluginHive replied November 25, 2024

Thank you for your feedback! We're happy to help you integrate your APC Logistics account and set up international services for your store, specialising in putters in the US.

If you have any questions, feel free to reach out!

October 9, 2024

Sibi was great! The app process has been great as well so far.

UAVA
United States
4 months using the app
PluginHive replied October 18, 2024

Thank you for your review! We're glad to help you automate shipping with Sendle for your trackable batteries in the USA.

September 24, 2024

I'm happy that everything was explained in how to exactly update payment info and instructions on how to do packages as a batch

My Fabric Dresser
Canada
3 months using the app
PluginHive replied October 15, 2024

Thank you for your review! We're glad we could help you batch print Canada Post shipping labels for your fabric business. If you have any questions, feel free to reach out!

October 18, 2024

Great support by Jagruti. The app is fulfilling our need well. Great job team PH.

Scentira
India
15 days using the app
PluginHive replied October 23, 2024

Thank you for your review! We're glad we could help you automate shipping with Blue Dart for your Luxury Fragrances store in India.

If you need further assistance, feel free to reach out!