Reviews (521)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting shipping efficiency and customer satisfaction. It integrates smoothly with Shopify, supports multiple carriers, and simplifies generating shipping labels for various shipment types. The app automates and customizes shipping tasks, enhancing operations significantly. Merchants also commend the reliable performance, accurate rate calculations, and exceptional customer support available via email, phone, and Zoom, which aids in setup and troubleshooting.

November 21, 2024

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality.
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As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

Rampz
United States
8 months using the app
PluginHive replied November 26, 2024

Thank you for your review! We're happy to help you integrate your UPS and USPS accounts and set up the domestic shipping services for your store having Yard game products in the US.

If you have any questions, feel free to reach out!

May 19, 2025

Started using the app now. The training was great. Easy and simple to use.

Learn With Books
India
14 days using the app
PluginHive replied May 29, 2025

Thank you for your review! We're happy to have supported your bookstore in India by automating shipping through your Amazon Shipping account and setting up domestic delivery services.

Feel free to reach out anytime if you need further assistance!

February 12, 2025

Sibi Firoz was great help on helping me with a submitted ticket. Took less than 10 minutes to get the matter settled. Highly recommend!

AMTAN
United States
Over 1 year using the app
PluginHive replied February 24, 2025

Thank you for your feedback! We're happy to assist you in automating domestic shipping with your UPS account for your Store shipping Leather products in the US.

If you have any questions, feel free to reach out!

April 25, 2025

I'm new to this app and so far the customer service has been very helpful. Sibi was the contact that help me onboard and answered all of my questions.

Dames of York
Canada
6 days using the app
PluginHive replied May 7, 2025

Thank you for your review! We’re glad to help you integrate your Purolator account and set up domestic and international shipping services for your Clothing and Accessories store in Canada.

Feel free to reach out if you need any further assistance!

May 12, 2025

Team always ready to help. 100% recommend

Loja do Inseto
Portugal
About 1 month using the app
PluginHive replied May 27, 2025

Thank you for your review! We’re happy we could help you integrate your DHL Express account and configure domestic shipping services for your pest control products store in Spain.

We truly appreciate the recommendation! If you need any additional support, don’t hesitate to reach out.

April 14, 2025

Very helpful staff, with clear and concise instructions. Thank you, Sibi!

Mediocre Studios
United States
1 day using the app
PluginHive replied April 24, 2025

Thank you for your review! We’re glad to have helped you automate shipping using your UPS account and set up the right packaging methods along with domestic and international shipping services for your US-based studio specialising in practical effects, costume design, miniature painting, and 3D printing.

If you have any questions, feel free to reach out!

May 16, 2025

That was a very helpful session with keerthi and her rendering was quite appreciating. Thank you for your support and understanding.

Curated Products Private Limited
India
About 1 hour using the app
May 30, 2025

Very helpful app and the onboarding process is very smooth for amazon transportation services

Daamaira Home and Living Ltd
India
33 minutes using the app
October 3, 2024

Very good experience with the app so far. Our company is integrating through Fedex for parcel shipping rates and it truly is a seamless integration that returns the exact rates as our Fedex calculator.

The setup process can seem intimidating with so many different settings, but the developer and support teams are quick to identify problems and provide solutions within 24 hours.

PRIME Fitness USA
United States
About 2 years using the app
PluginHive replied October 16, 2024

Thank you for your review! We're happy to hear that the FedEx integration is working seamlessly for your fitness equipment shipping needs. We're always here to support you and ensure everything runs smoothly!

February 17, 2025

The support was extremely helpful and mindful of our needs. Also, the support was welcoming in contacting them if we needed more support. This in turn puts our mind at ease that we will be well taken care of to make sure we implement what we need.

Pneus Qualite
Canada
3 days using the app
PluginHive replied March 3, 2025

Thank you for your feedback! We’re glad to help you integrate your Purolator account and set up domestic shipping for your Tire company in Canada.

Feel free to reach out if you need any further assistance!