Reviews (520)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

June 10, 2024

Sibi was extremely helpful! Easiest customer service I've ever experienced on Shopify :)

LU'U DAN
Canada
About 2 years using the app
November 4, 2024

Very helpful and responsive!

Love That Cotton
United States
1 day using the app
PluginHive replied November 11, 2024

Thank you for your review! We're happy to help you integrate your UPS account and set up UPS Ground and UPS Air services for your clothing store in the USA.

If you have any queries, feel free to reach out!

October 16, 2024

Enkelt att konfigurera och bra support

Toaletto
Sweden
21 days using the app
PluginHive replied November 6, 2024

Tack för din recension! Vi hjälper dig gärna att integrera ditt PostNord-konto och konfigurera MyPack Collect-tjänsten för din Smart Toilets-verksamhet.

Om du har några frågor, hör gärna av dig!

September 4, 2024

Made it very easy to ship using dimensional weight! Great support!!

RM Retailer
United States
About 1 hour using the app
PluginHive replied October 14, 2024

Thank you for your review! We’re happy that our app has made UPS shipping easier for you.

If you have any questions or need assistance, feel free to reach out!

July 18, 2024

Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes personnalisées, ou avec changement ne peuvent pas être expédiées, aucune façon de faire une étiquette de retour ou un échange. On ne peut pas renvoyer une commande qui a été oublié sans refaire une nouvelle commande, etc. Bref, ce n'est vraiment pas ce que j'ai besoin comme application et surtout pas pour le prix.

Les petits Tousi
Canada
2 months using the app
June 7, 2024

The support representative was very helpful and went way above and beyond my expectations by helping me setup my store so I can make sure I am not undercharged or my customers overcharged. This app provides a service that you simply cannot match anywhere else and I highly recommend it. Their customer support is top notch.

midwestfreshmushrooms
United States
9 days using the app
Edited November 6, 2024

support has been great so far setting up the app.

We got held up switching to Shopify and have just finished setup and about to go live. The Pluginhive support team have been awesome helping us through all our questions. Thanks again!

All Warehouse Supplies
Australia
9 months using the app
PluginHive replied May 16, 2024

We appreciate you sharing your experience. We're glad our support team could assist you in setting up the PH Multi Carrier Shipping Label app for your domestic Australian shipments with Aus Post My Post Business. Your feedback is valued, and we continuously work to optimize the onboarding process. Please don't hesitate to contact us if you have any further questions.

May 23, 2024

Great service to use if you need to intergrate UPS Surepost! Quick service if there is a problem.

American Precision Arms
United States
About 2 years using the app
PluginHive replied May 29, 2024

We're pleased that the app is automating your domestic firearms shipping needs using UPS Ground and UPS SurePost. Thanks for choosing PluginHive.

August 15, 2024

Its ok, but no IOSS support for Sendle shipments.

Rival Performance
Australia
2 months using the app
July 2, 2024

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Jawhara Official LTD
United Kingdom
About 21 hours using the app
PluginHive replied July 15, 2024

We're happy our shipping app helped your UK based Abaya business expand internationally with UPS by displaying accurate rates for UPS international shipments.