Reviews (564)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shipping efficiency and customer satisfaction. It streamlines multi-carrier shipping operations with features like accurate rate calculation and easy label creation for multi-package orders. The user-friendly interface integrates seamlessly with carriers such as FedEx, UPS, and USPS. Exceptional customer support is often highlighted, with quick, helpful responses and personalized assistance, including setup help and knowledgeable troubleshooting.

October 25, 2023

Switched to this integration for PostNord. Amazing support, cant recommend enough!

Koppi Roasters
Sweden
1 day using the app
July 20, 2023

Were very helpful with the installation process. Very responsive by email as well as zoom. Walked me through the set up process.

Box Man Inc
United States
1 day using the app
June 2, 2021

Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.

Lierre.ca
Canada
About 1 month using the app
October 4, 2022

Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.

Two Wheels Empire
United Kingdom
1 day using the app
January 23, 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Lumiere Equestrian
Australia
1 day using the app
November 27, 2023

Thank you for showing me how easy this app is to use!

Nina Levine Romance
Australia
1 day using the app
Edited December 17, 2021

The best support ever! Anees was thoroughly enjoyable and knowledgeable. She made our setup easy and really fun! I've revised my review because since the initial setup I have experienced nothing but problems with the integration with Canada Post and inconsistent app functions. The box packaging was not accurate. The box size chosen by the app would have me trying to pack 4 items that measured 11"x3.5"x3.5" each into a box 18"x6"x6". One set of labels would generate packing slips and the next one wouldn't... also, Canada Post would not accept over half of the labels generated from the app. This past month was our busy time of year and these issues created 3 times the amount of work for me with regards to packaging and shipping.

Sublimation Blanks Canada - Emotion Designs Ltd.
Canada
About 1 month using the app
PluginHive replied December 13, 2021

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

June 22, 2023

Sibi was extremely helpful. Very thorough and I will always want his assistance in the future. I look forward to the new changes he's helped me discover.

Western Safety Sign
Canada
1 day using the app
May 10, 2022

I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!

AWTB Apparel
Australia
26 days using the app
PluginHive replied June 28, 2022

We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.

January 9, 2024

Super support!

Basta Home
Sweden
About 24 hours using the app