Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support and user-friendly interface. It's valued for managing orders, calculating shipping rates, and automating label printing. The app integrates well with Shopify and courier accounts, handling multibox shipments and finding the best shipping rates. It's particularly recommended for Australian businesses due to its compatibility with various shipping services. Merchants praise its quick, reliable service and easy setup process.

April 15, 2024

Support has been absolutely amazing any time I needed support. They go over and above what they need to do.

Thank You Silver Canada
Canada
3 days using the app
January 30, 2024

Advisor was very helpful and explained what I need to do, to get the ball rolling with our requested shipping automation.

Kapiti Hobbies
New Zealand
About 2 months using the app
April 11, 2024

Thank you for all you help Keerthi. It really helped having the step by step help through Shopify.

Florentine Gold
Australia
3 days using the app
March 11, 2024

Great support to help me get the app setup, very patient and clear instructions.

Kingsdale Feeds
United Kingdom
14 days using the app
January 15, 2024

After I installed the app, I had a great conversation with one of their reps and at that time I found that to be able to use this plug in dynamically I had to upgrade to another plan. The next plan was $79, but if you add the plug in subscrition of $9 mer month it comes to about $90 per month which does not make sense for me. All in all the tech support rep offer great customer support. I am going to switch to another platform and will definitely use the PH plugin.

Tangerine Leathercraft
United States
3 months using the app
PluginHive replied January 17, 2024

Dear Ivan,
It's great to know that you are happy with the PluginHive app.
You are correct: live rates at checkout require a Shopify plan with Carrier Calculated Shipping enabled.
Additionally, I would like to confirm that shipment processing, including label generation, fulfillment, and live tracking, is available for ALL Shopify plans.

March 6, 2024

Excellent service and very helpful with the guide to use the app

Hall of Fame Collection
Canada
About 2 months using the app
January 8, 2024

Great support system! Always answering any questions I had about the application in a swift manner and even hopping on a call to troubleshoot app issues.

Alex Blom Creates
United States
3 months using the app
February 14, 2024

Great customer support. Probably the best app for synching all couriers in one place. Easy to use and very effienct

Nobile Italy
Italy
12 days using the app
March 4, 2024

Very Prompt service and helpful on all points of setting up carriers and shipping packages. Excellent Customer service.

Pet DropShipper
United States
12 days using the app
March 18, 2024

excellent help! Sibi was very quick and knowledgeable.

A Better Look
Canada
About 1 month using the app