Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 16, 2020

These guys have phenomenal customer support. 5 stars for service and for an outstanding app and solution for small business as well as large business shipping.

Time spent using app: 4 months
PluginHive replied December 18, 2020

Thank you so much for your kind words. It’s our pleasure to support you and we’re glad to know that you are happy with the app and support.

December 10, 2020

I installed app and had it up and running in a few days and it saves my team and I SO much time.
We’re able to create 100’s of labels in minutes.
Our tech stack is Mac computer, rollo 4x6 printer.
We needed labels and packing slip printed on consecutive pages and this completes that.
I had some tech questions and the support team replied in minutes and even got on a call with me to hold my hand on something.

Mile Four
United States
Time spent using app: 11 months
PluginHive replied December 16, 2020

Thank you so much. This means a lot us.

October 20, 2020

I used this app to connect Fedex SmartPost to my store! It has worked flawlessly and the support team has helped me with every single step of the set-up.

Bampoo TP
United States
Time spent using app: Over 2 years
October 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Le Trio Hockey - DEV
Time spent using app: 8 days
September 10, 2020

A truly time saver, thanks to this app I have 2 hours of extra time every day day.
The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered.
They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.

Believe Athletics
Time spent using app: Over 1 year
August 31, 2020

The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA!

Great service and customer service!

Chiki Chiki Boom Boom
United States
Time spent using app: Almost 3 years
August 29, 2020

Great app that allows a tremendous amount of flexibility backed by an extremely responsive support team!

Frank Lowe
United States
Time spent using app: About 1 month
August 27, 2020

Their customer support is one of the most responsive teams I have ever worked with. They work around the clock and are always willing to help and/or offer a solution. Thanks again!

AC AIR Technology
United States
Time spent using app: About 1 year
August 10, 2020

Very prompt support team and the app works well so far. I am yet to use the app more for my business but I am confident the support team will be there to help us

United Arab Emirates
Time spent using app: 11 months
August 7, 2020

I got this app because my previous one was not very helpful when it came to connecting couriers and other little niggles. This app is great. I can request pickups from the carriers easily, its easy to navigate, and the support is fantastic. I have had a few issues setting everything up and the team get back to me with a solution within a few hours - once within about 15 minutes. Having a good time with it so far!

British Snacks
United Kingdom
Time spent using app: 7 months